Jakarta – The Financial Services Authority (OJK) intervened in the case of the disappearance of Jenius customer money. As is well known, currently many Jenius customers complain that their money just disappears, ranging from a nominal value of IDR 1 million to IDR 24 million. Chief Executive for OJK Banking Supervision Dian Ediana Rae said … Read more
Jakarta – Still remember the case of loss of customer money genius up to IDR 7.5 million? Now, BTPN already returned the money, but apparently the problem has not been resolved. Last night, the Jenius customer, Firdaus Ariefatosa, found that Rp. 2.3 million had come out of his savings account. “The writing on the history … Read more
Jakarta – Less wearing experience experienced by a customer genius named Ariefatosa Firdaus. It is known that the funds in his Jenius account suddenly decreased by up to IDR 7.5 million. Responding to this, the Communications & Daya Head of Bank BTPN, Andrie Darusman, deeply regretted this incident. Apart from that, he also explained that … Read more
Bank BTPN Responds to Customers Billed for Unauthorized Transactions Jakarta – PT Bank BTPN Tbk has addressed the issue of customers being billed for unauthorized transactions amounting to Rp. 22 million through their credit cards. Previously, a customer named Hiasinta Galistheda claimed that she was asked to pay the bill before the case could be … Read more