Slack has issues with notifications and thread and channel downloads

If you are having trouble with Slack Thursday, you are not alone: ​​most of the day, Service status page You mentioned that “something is wrong” with Messages, Apps, Integrations, APIs and Communications. The issues, apparently affecting threads, channels, notifications, and group direct messages, persisted for nearly the entire business day, starting at 9:40 am ET this morning and were reported as resolved at around 5:40 pm.

in here the border, problems manifested differently to different people; One of my colleagues described Slack as “unconventional all morning” behavior, specifically citing problems with threads, while another claimed that their messages were not displaying correctly and threads were loading randomly. For me, the app would sometimes crash when I tried to load a channel and only let me scroll back a certain amount; The app also took me off the threads screen when I tried to write a reply and then only showed the threads that were hours ago when I returned. Another colleague reported that their threaded screen was completely broken. By evening, things were mostly back to normal.

At around 3 p.m. ET, Slack noted that it saw “significant improvement in notifications, access to channels / direct messages, saved items and API hyperlinks” and at 5:03 pm it said it identified the issue in thread and it was issuing a correction. The crash page states that you should reload Slack if the problems persist, using the keyboard shortcut Command + Shift + R on a Mac or Ctrl + Shift + R on Windows and Linux.

While these issues were annoying, they weren’t as disruptive as a complete Slack outage. This could be why there isn’t much talk about him on Twitter and why he’s there Relatively few reports on Downdetector.com. But no, you don’t imagine that things are not going well; Hopefully Slack will sort things out soon.

Update Oct 13 5:18 PM ET: Updated to note that Slack is implementing a fix for the thread screen issue and has improved notifications and direct messages.

Update Oct 13, 6:22 pm ET: Updated with instructions on how to reload Slack if problems persist.