Mr. Huang believed that the room attendant opened the door without authorization, and his and his girlfriend’s privacy rights were infringed, and asked the hotel to compensate him 10 times the room rate. (Picture/reproduced from Baidu)
A Mr. Huang and his girlfriend in Shenzhen checked into a hotel. On the same day, Mr. Huang had informed the hotel that the check-out time would be extended. Unexpectedly, the room attendant opened the door without permission, which made him very angry. Mr. Huang said that the two people were not wearing clothes at the time, and he believed that the housekeeper took their privacy to heart and asked the hotel to compensate “10 times the room rate”. After checking the monitor, the hotel owner believed that the housekeeper could not see the complete appearance of the room through the crack in the door. He refused Mr. Huang’s offer of compensation for the room fee and could only apologize.
According to the mainland media Jimu News, Mr. Huang and his girlfriend recently checked into a hotel in Longgang District, Shenzhen, and stayed in a double bed room at a price of RMB 188 (approximately NT$830). Mr. Huang communicated with the hotel front desk at that time and expressed that he wanted to extend the check-out time to 6 p.m. Unexpectedly, the room attendant suddenly opened the door at about 5 p.m., which made Mr. Huang very dissatisfied, “I was just two people with my girlfriend, and someone opened the door immediately. After seeing it all, the two of them had no clothes on at all, and they were open at nearly 90 degrees. My girlfriend was in a bad mental state.”
The front desk staff said they had seen the surveillance footage and denied Mr. Huang’s statement, “There are surveillance cameras in the hotel. The aunt opened a small side door. The aunt said that the door was blocked by something and she couldn’t get in. “, and also added that under normal circumstances, only a small side of the door will be opened to confirm whether there is a door card. “The door card in the room cannot be opened very wide at the angle. He said it was opened 90 degrees, and the surveillance saw only It was opened a little, not 90 degrees as the customer said.”
The housekeeper later said that many guests who extended their check-out to 6 o’clock would leave at 5:40 or 50, which made her mistakenly think that Mr. Huang had checked out. “I told the guests that I was sorry, but I didn’t even dare to stand at the door. It was indeed a work error to stay, and I didn’t see anything about him.” Mr. Huang believed that the hotel had violated his right to privacy and asked the hotel for compensation of 10 times the room rate, but the hotel owner refused to pay. The hotel manager said, “It’s okay to ask the housekeeper to apologize, or to ask us to apologize, but it’s impossible to ask for 10 times the room charge.” The two parties were unable to reach a settlement.
Many netizens believe that the hotel is quite irresponsible and spoke for Mr. Huang, “I can only say that I am used to being casual. If the hotel turns a blind eye, the guests will be punished.” “Following normal procedures, this door will be opened. Do I have to knock first?” “The cleaning lady should be fined for this, and the hotel should make the compensation. They don’t train their employees well. Compensating 10 times the 188 room rate is really not much.”
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2024-01-24 05:27:35