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Rendy/Otomotifnet
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Hyundai New Santa Fe 2.5L G Signature
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Otomotifnet.com – After a lot of complaints from one of the owners Hyundai Santa Fe Signature on his Facebook wall, the problem was responded by PT Hyundai Motors Indonesia (HMID).
“Regarding the problems experienced by one of the Santa Fe consumers, Hyundai has communicated directly with consumers regarding the ongoing handling process.”
“Through the Before Service and Hyundai Spare Parts team, we have also coordinated with all relevant parties including dealer representatives to smooth the procedures carried out,” said Uria Simanjuntak, Head of Public Relations HMID (30/12-2021).
Still said Uria, Hyundai Motors Indonesia will continue to provide the maximum possible support for the convenience of its customers, as part of its efforts to provide the best service.
Also Read: Hyundai Santa Fe Owner Writes Open Complaint on FB, Hits Dog, Bumper Repair Waits 4 Months
Special/M. Abidin
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Just to remainding, Muhamad Abidin, the owner of the Santa Fe Signature, wrote an open complaint to Hyundai about the aftersales service which seemed indifferent.
It started with a minor accident he experienced on the JOR toll road in September 2021, where his car hit a dog.
This causes the lower bumper and lower engine cover to be damaged.
Even the AC condenser grille also hit the body cover.
“Fortunately it didn’t leak,” said the man who was once a high-ranking Japanese motorcycle manufacturer, when contacted Otomotifnet.com.
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