The situation is still critical in the emergency rooms of the Hôpital de Saint-Eustache and the Hôpital régional de Saint-Jérôme, so that the Integrated Health and Social Services Center (CISSS) des Laurentides is asking once again it is up to the population to avoid them in the event of non-urgent health problems.
As of Wednesday, August 4, at 7 a.m., according to the actual figures provided by the CISSS des Laurentides, the stretcher occupancy rate was 109% (down compared to the last few days) for the Saint Hospital. -Eustache and 164% (up from the last few days) for Saint-Jérôme Regional Hospital; for the Laurentides region as a whole, this rate was 136%, a drop of about 20%.
«The CISSS des Laurentides is indeed experiencing challenges in all of its emergency rooms.», Acknowledged, by email, the team of the Service of media relations, public relations and to the community of the CISSS when invited to take stock of the situation.
A first call; and a second
Recall that at the beginning of last week, the CISSS launched an appeal to advise the population to precisely avoid the emergencies of Saint-Eustache and Saint-Jérôme because of the high occupancy rates recorded there at this time. moment.
«Although this has had some positive impact, the situation remains fragile and ideally, it would always be beneficial to consider an alternative to the emergency for this type of case. [non urgents]. Obviously, we are aware that this alternative is not always possible, and that is why everyone is always welcome in the emergency room.“, Underlined, last Friday, the CISSS, in this email, via its communication team.
Once again, this call to instead consult his family doctor, a pharmacist, a doctor in a walk-in clinic or to communicate with Info-Santé, by dialing 811 was reiterated, at the end of the week, in the face of the situation still experienced by emergency rooms in the region.
The President and CEO of the CISSS des Laurentides, Rosemonde Landry, however, ensures that urgent cases will be taken care of quickly in all emergencies in the region, if necessary.
«People with critical health problems should not hesitate to come to our emergency room, we do not want them to postpone their consultation at any time. This instruction [à éviter les urgences] only applies for minor, non-urgent health issues that can be taken care of elsewhere than in our emergency rooms. Moreover, this reflex should be applied at all times by the population.», To clarify again Mrs. Landry.
The reasons for this situation
The current situation in emergency rooms is explained, according to the CISSS, first of all by the shortage of staff, by absences due to illness and preventive leaves of specialized staff members and by a very large number of tourists. on the Laurentian territory this year, “which puts even greater pressure on [les] hospitals».
«Another explanation is that the alternatives to the emergency on which the population can normally count are, in some cases, less accessible than usual, in particular because of the necessary transition after third wave. In this case, a user who cannot quickly access a service is more likely to have to turn to the emergency services of his hospital, which may be his only alternative.Added the CISSS communications team.
It insists, finally, that, in terms of solutions, the collaboration of the population remains the best ally of the CISSS. “Anyone with a non-urgent health problem can help reduce traffic in our emergency room by consulting in the right place, according to their need, when possible. We also work continuously with pre-hospital services to reduce ambulance transport, always according to the person’s needs.», We conclude.
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