She presented a restaurant reservation, but the reservation never reached the pub.
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Tourism site Leukerbad
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3.5
The landlady says that she never confirmed such a reservation. The restaurant can only be reached by phone.
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Tourism site Leukerbad
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4.5
The incident, which was uncomfortable for both sides, happened over the festive season in late 2019.
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Instagram
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5.5
Rigozzi gave free rein to her frustration on Instagram.
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Ex-Miss and TV presenter Christa Rigozzi (36) experienced a real disaster over the holidays. She wanted to be spoiled with culinary delights in the canton of Valais with her husband Giovanni (41) and the twins Zoe and Alissa (3). The plan: dine with other people in the Alpenrose restaurant in Leukerbad VS.
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But nothing came of it, as her 40,000 followers found on Instagram. «Great if you made a reservation two weeks ago. You call for baby chairs and they say they have no reservation. They don’t take reservations on the Internet, »Rigozzi writes in a story.
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Internet pillory against the restaurant
The anger with her was understandably huge. The double mom wrote in a gruff tone to her fans: “Avoid the ‘Alpine rose’ in Leukerbad.” In the picture: the name of the company, including the telephone number and address. An Internet pillory par excellence!
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BLICK wanted to know what really happened that evening. The landlady Dubravka Gluscevic (55) was available by phone on New Year’s Day. Her report shows that while Rigozzi’s anger was justified, the frustration was wrongly directed against the restaurant.
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Reservation only possible by phone
“Ms. Rigozzi showed me the reservation confirmation for seven people, but I didn’t know anything about it,” says Gluscevic to BLICK. The landlady had never seen a reservation request and therefore did not confirm anything. “I therefore kindly told her that we had no reservation in her name and that I had to continue cooking because I had a full restaurant.”
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The landlady says she is not disappointed with Rigozzi. «It annoys me more that foreign websites offer reservations. My restaurant doesn’t have its own website. »Your restaurant can only be reached by phone. (PMA)