The strike called by Workers’ Commissions (CCOO) in the Renfe group has caused the main railway operator in the country to have to cancel 320 passenger trains of the 990 planned. A call, which requires more employment, less working hours and a salary consolidation, which has resulted in the cancellation of one out of every three trips scheduled for this Monday.
As announced by the Ministry of Development through a resolution published on your website, This cancellation affects 107 AVE and Long Distance trains. Meanwhile, essential services guarantee the circulation of 280 trains of this characteristic. That is, 72% of the 387 initially scheduled for this date.
The affected routes
With regard to medium-distance high-speed trains, this measure affects routes such as Madrid / Toledo, Madrid / Segovia / Valladolid, Madrid-Puertollano, Seville / Córdoba / Málaga, Ourense / Santiago / A Coruña or Lleida / Barcelona. The resolution reflects the minimum services that each of these lines will have. (Check the minimum services through this link)
Regarding medium-distance (regional) trains, the minimum services include 390 circulations, 65% of the 603 planned. From the Seville / Cádiz even others like him Salamanca / Madrid or Madrid / Albacete. A strike that also affects commuter trains and freight trains, where minimum services have been established of up to 75% at rush hour in the case of the former and 25% in the latter. (Check the minimum services through this link)
What to do if your train is one of those affected
INFO: Renfe guarantees the minimum services decreed by Public Works for the strike day called by the CC.OO workers union for July 15. You can check them here ???? https://t.co/cdyPt72gVA
– Renfe (@Renfe) July 11, 2019
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If you are one of those affected by the strike, the company has opened the possibility of canceling or changing the ticket for another date at no additional cost. In the event that the passenger suffers a cancellation of his trip, and affects his itinerary or involves additional expenses for travel, the company must compensate the passenger for the damages caused, as they point from Facua.
In case of delay, as reflected in the Voluntary commitment to punctuality of the company, the railway company is obliged to return to the passenger between 25 and 100% of the value of the ticket issued. In any of these cases, users must file a claim with the transport company to demand compensation.
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