PostNL will no longer leave notes in the Netherlands from 1 July if a parcel deliverer has stood in front of a closed door. In Belgium, the postal company will continue to do so for the time being.
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Dutch people who do not open their door when the PostNL parcel courier rings the bell will soon only receive an e-mail or a notification via the company’s app. By no longer leaving notes, the company says it can save 70,000 kilos of paper per year. In about 9 percent of the cases, the recipient is not at home, says PostNL.
In Belgium, the couriers will continue to work with notes for the time being, says a PostNL spokesperson. The reason is that the PostNL app is not yet used in Belgium, although it is being worked on. ‘Consumers for whom we have an email address in Belgium will also receive an email with information about their package in addition to the note. It is sent in Dutch and French’, the spokesperson explains.
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