From Friday June 5, the number 0800 909 400 will be gradually deactivated.
Updated 14 minutes ago—
Originally installed on the premises of the police station at Gravière, the “hotline” had moved to the Vernets barracks at the end of March, in order to be able to comply with hygiene and distancing measures between respondents.
Laurent Guiraud
They are not doctors, nurses, helpers–caregivers or paramedics but they too participated in the fight against Covid-19 and helped preserve the health of the population. The switchboard operators, who had, since late February, the delicate task of informing and guiding Genevois, bow out, at the same time as the Geneva hotline. Line 0800 909 400’free cantonal information will be gradually deactivated from Friday June 5, informs a press release of Ddivision of the sante. From this date, an answering machine will give the information to direct the callers to’other numbers. The line will be permanently closed on the 26th June.
20,000 calls received
In three months, no less than 20’000 calls were received. The hotline was reachable every day from 9 h to 21 h. Respondents were for the most part on call from Civil Protection (PC) who quickly had to manage concerns about a newly discovered virus. The “Geneva Tribune“ had met end of March these mobilisés of the PC.
“Due to the decrease in the number of calls and the change in their nature, those responsible for the ORCA-GE system have decided to suspend the activity of the Geneva hotline,” said the press release.
From the 5th June, the Ddivision of the santé recommends that people with symptoms or who want medical information about the coronavirus immediately contact the new number +41 22 427 88 00, which answers all non-emergency medical calls 7 24/7 24 hours a day. This new medical line discharges 144, which continues to treat medical emergencies. For people wishing to benefit from’psychological and / or emotional support, it is recommended to’call 143.
L’Infoline coronavirus managed by l’OFederal Public Health Service (FOPH) remains operational and responds daily from 6 h to 23 h at +41 58 463 00 00.
Posted today at 11:11 a.m.-
