Netflix will ask primary owner account to verify use away from home – IT Pro – News

Netflix clarifies to the Consumers’ Association that the streaming service does not charge a surcharge for using the service abroad. In some cases, however, users need to verify that their device is authorized to use the service.

In a comment to criticism from the Consumers’ Association Netflix emphasizes that users will not have to incur additional costs when using their account overseas or staying at a different address for a longer period of time. Netflix will still charge an additional fee for each additional family that uses an account from 2023 to combat account sharing.

Netflix wants to check with verification codes whether this is the primary owner or other households. When the company detects that an account is logging in from a location other than the primary account, it “sometimes” asks for authentication. The primary owner will then receive an email or SMS with a verification code, which must be entered on the “new” device within 15 minutes. Netflix on a support page from.

So while there are no additional costs if a user uses Netflix outside of their home address, the account needs to be verified sporadically. This way, it still seems possible to share an account, although the primary owner will occasionally need to verify that the other user is authorized to access the account. Using IP addresses and device IDs, Netflix will link accounts with addresses starting in 2023.

UPDATE: Great news 🤩 We spoke to Netflix and luckily the information previously shared turned out to be incorrect. Subscribers will not have to pay an additional fee from 2023 if they watch Netflix from their holiday home in the EU for more than 2 weeks. Beautiful @NetflixNLlet’s keep watching!

– Consumers Association (@ Consumer Association) October 25, 2022