The professional association of bailiffs KBvG asks its members to return the excess money to the victims. But they do not have to request money back that bailiffs have already paid creditors. As a result, it seems that thousands of people do not get their money back.
“At the moment it is not possible to indicate what percentage of the affected group was compensated for the error,” says Otter of the KBvG.
The Ministry of Social Affairs says that a solution is being sought for the victims who do not get their money back. The bailiffs are responsible for this. “We are now faced with an error that lies outside of us,” says Otter. “We are not going to ask all our clients to return the money. We will only do so occasionally if people raise the alarm themselves.”
André Moerman, chairman of the National Organization of Social Counsel, thinks that bailiffs are taking it too easy. “They could have known that they are receiving too much. That is not rocket science. If you then pass this on ‘blind’ to the creditor, then you also have a responsibility to get it back proactively. The bailiff can ensure that the no payment will be made in the coming months to make up for the damage. “
Bigger than known
The KBvG and VNG document states that the problem may be greater than is currently known. The ministry is investigating whether this also applies to other benefit providers or employers who have to pass on data to the policy administration.
According to Moerman, the problem may also affect people whose good holiday allowance has been passed on. “It can also go wrong on other points. For example, if social assistance recipients are temporarily cut back on their benefits. a lot of confiscation. “
Moerman advocates making the temporary solution that has now been found permanent “Let municipalities simply pay 5 percent of the total income. This will prevent a lot of misery.”
This exception is now only permitted temporarily, in order to prevent new cases of an attachment-free rate that is too low due to incorrect data in the UWV’s policy administration.
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