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MILANO Antitrust Investigates World Convenience for Non-compliant and Defective Products

MILANO – L’Antitrust turns the spotlight on World Convenience. The authority has started an investigation against Iris Mobili, owner of the brand. From the many reports received from consumers – explains the authority – it emerges that the company delivers products that are non-compliant, defective, damaged, do not correspond to the purchase order, with missing pieces or of incorrect measurements. In other cases the products would not be assembled correctly, thus preventing their normal use. Furthermore, the company, in response to consumer complaints about these problems, did not provide timely and adequate after-sales assistance for their solution and hindered the provision of the guarantee of conformity.

Hearing aids, the Antitrust opens an investigation into the ‘hearing aids’ market: “Full transparency does not seem to be guaranteed” 25 September 2023

Today – the authority announced – the Authority’s officials carried out an inspection in the administrative headquarters of the company Iris Mobili Srl with the help of the Special Antitrust Unit of the Guardia di Finanza.

2023-10-04 12:24:08
#Antitrust #investigation #Mondo #Convenienza #Products #noncompliant #damaged #deliveries

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