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Friends who have been using social platforms for a long time may have tried to ban their accounts for no reason, but generally they are unblocked according to the procedure. However, there are more than twenty Half Employees with permits in the background have been accused of using the power for personal gain. Over the past year, they’ve used an account recovery tool called “Oops” to kidnap multiple FB and IG accounts, and some have even accepted “thousands of dollars” in bribes to unblock them.
Wall Street JournalCiting sources, there are contract employees working in Meta’s office and belong to outsourced security company contracts involved in this practice, and they were fired or punished after they were caught. The paper was even more successful in finding some companies that claimed they were able to bribe Meta’s internal staff by charging a fee to respond to the account regardless of company policy.
This Oops tool allows Meta staff to report blocked accounts to the community support team and unblock them at the same time. However, Oops tools are only theoretically used in extreme cases, such as public figures, family members, and users initiating requests. However, the number of uses of this tool has increased significantly, from 22,000 times in 2017 to 50,270 times in 2020.
In response to the report, Meta spokesman Andy Stone said they continue to take “appropriate action” against employees selling fraudulent services, while outsourced security firm Allied Universal said it takes reports of foul play “seriously”. .Even if the incident is resolved, the external image of Meta will definitely be damaged again, because they have been accusedpreferential treatmentCelebrity accounts, and at the same time, there was a scandal that employees were able to obtain account passwords. Today, coupled with revelations that internal employees have been using the power for personal gain, many users have reconsidered whether they can use this social platform with confidence.
