Asse/TernatA solution has nevertheless been found for Marc Meert (58) from Ternat. You know, the self-employed person who blocked access to the ING branch in Asse with his van on Tuesday morning. Marc did this because he has not had access to his account with the bank since October. As a result of the protest, an ING team suddenly did everything possible to solve the problem. With success as it turns out. “Because after eight hours I was able to make transfers again,” said Meert.
–
Meert, who owns a company in windows, doors and sun blinds, placed his van in front of the entrance door of the self-banking room around 9 am on Tuesday morning. “You’re blocking my business money for no reason, I’m blocking your door,” was his catchphrase. Around noon, the man finally stopped his action after telephone contact. He was assured that a team was working on his file and that he would have news before 4 p.m. “And I also received an effective answer just before 4 p.m.,” he says. “The explanation was that the forms, nine pages in total, that I signed and sent in early January were still being processed. But there would also have been a technical problem. In any case, I put it to the test around 7 pm in the evening and managed to make a transfer.”
–
–
bad will
Marc Meert’s action therefore paid off. “What didn’t work for weeks, they could now solve in eight hours,” he says. “It is clear to me that there must have been at least one person of ill will. If they had wanted to solve it, they would have done so sooner. But it also shows that we have to stand up for ourselves. I just felt I had to take action to get something done. But beware, I’ve been courteous. Because I couldn’t drive up to the door, people could still get in and out. And there was an old lady who came from the market and wanted to go in with two shopping bags. For her I let my car bulge forward a bit. In the meantime, I also seem to get a lot of support. I saw hundreds of comments on social media, but there are also people who have already contacted me personally through the company. Many who went through the same or are in the same situation. One person from Ternat even informed me that the problem dragged on for a year and he had to take everything to court to get it right.”
–
“Standing up for our rights”
He leaves open whether the man will remain a customer at ING. “But from now on, I will transfer money daily for the daily limit to the account I have at another bank,” he says. “My account was blocked between October 19 and November 29. Then I thought I’d got rid of it, but suddenly the account was locked again on December 23. So maybe things will go wrong again soon. And as I said on Tuesday: I’ve had my firm since 1988 and so I’ve already built something up, but suppose you’re just starting out and you only have one account with one bank. Then you may have a problem that could lead to bankruptcy. The biggest lesson I’ve learned: we all need to step up and stand up for our rights. The money they blocked was my money, hey.”
–
–
Free unlimited access to Showbytes? Which can!
Log in or create an account and never miss a thing from the stars.
–
–
