A message – “Hey, time to get off” – for those who doze off when they reach their destination, a chatbot that takes away the stress if you miss a connection or a map that shows cyclists exactly where on the train they can park their steel steed. NMBS is investing heavily in innovation and will now also have novelties tested by travelers. A visit to the innovation lab of our railways. “Your readers will not believe it again, but we are very innovative.”
Steven Winning
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