Emergency room work is not just about caring for and saving lives, but also about finding beds to accommodate patients. At the Nord-Franche-Comté hospital, on weekdays, an entire cell is dedicated to this task. But on weekends and at night it is up to the medical officer to carry out this mission.
This Saturday morning, it’s just 8 and the emergency rooms are already in a state of saturation. Isabelle Jacques is the director of the day bed and her two phones constantly ring.
A list of all patients present in the emergency room, their age, waiting time and reasons for their arrival is displayed on his computer screen. On another page, there is a list of available beds throughout the hospital. “This morning there are 23 emergency patients waiting to be admitted to a ward and we have very few beds at the moment “detects the health picture.
“Come on, let’s keep up the courage” – Isabelle Jacques, emergency medical officer
To this mission of just-in-time bed management, Added to this is the management of daily activities. Isabelle Jacques has to order medications, manage the absence of a nurse, or change a device’s battery. In the midst of it all, she takes the time to tour the ward and stuff the candy into the operators’ pockets. “Come on, let’s keep up the courage “she says.
“We literally pushed the walls” – Dr Charles Eric Lavoignet, head of emergencies
At the end of her day, around 8pm, Isabelle Jacques managed to find a bed for the 23 patients on the waiting list that morning. But since then, dozens of others have been added to the list. On a small piece of paper, indicate that this day, nine patients waited more than 24 hours in the service. The capacity of the service is usually 50 or even 60 people, this Saturday it received 103 at the same time.
“He worked miraclesnotes Dr. Charles Eric Lavoignet, head of emergencies. Today we literally pushed the walls. “
In addition to the lack of places for patients, there is a lack of caregivers: the emergency room of the Trévenans hospital would need 32 doctors at cruising speed, now there are 24.
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