Improved Quality of Seats for Jayabaya Economy Train: PT Kereta Api Indonesia Innovates for Enhanced Customer Comfort

JAKARTA, KOMPAS.com – PT Kereta Api Indonesia (Persero) has improved the quality of seats for the Jayabaya Economy Train (KA) connecting Pasar Senen-Malang Station.

The Jayabaya train, which previously had a capacity of 106 seats with a 3-2 formation, perpendicular backrests and facing each other, is gradually being replaced by an economy train with a capacity of 80 seats with a 2-2 formation and no longer facing each other.

KAI has carried out the latest innovation by presenting the New Generation Economy Train, where the number of seats is increased to 72 seats, so that the leg room is wider.

Apart from that, the type of chair also uses the captain seat type which makes customers more comfortable when leaning back and the tilt can be adjusted and can be adjusted in the direction of the train’s speed or facing.

KAI Commercial Director Hadis Surya Palapa said, this innovation is part of KAI’s 78th anniversary series which falls on September 28 2023.

“KAI would like to thank loyal customers who have provided a lot of criticism, suggestions and input for continuous improvement in KAI services in all lines,” he said, quoted from the official KAI website, Thursday (28/9/2023).

Also read: Jakarta-Bandung Fast Train Trial Passengers Are Insured

Quality improvements have also been made to the train interior by adding a Public Information Display System (PIDS) which can display the clock and temperature.

The interior of the train has also been modified to resemble executive trains such as the shape of the trunk and brighter interior nuances.

Modifications were also made to the toilet with a more luxurious feel and using a sitting toilet. There is also a place of worship on the restoration train.

The New Generation Economic Train is the result of modifications made by KAI at the Manggarai Yasa Hall.

Currently there are 12 economic trains that have been successfully modified at Balai Yasa Manggarai since April 2023.

With the operation of the New Generation Economy Train, the Jayabaya Train has 4 executive trains (K1), 5 new generation economy trains (K3 NG) and 1 power dining train (MP3).

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2023-09-28 11:10:00
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