Agcom intervenes on the “severe disservices” recorded in the broadcasting of matches on the to start with day of A league from Dazn. L’Authority for Guarantees in Communication he built it regarded in a take note that he experienced asked the streaming system for “urgent clarifications” on what had transpired and “to swiftly give for the payment offered for in the final resolution of the Authority”.
“Following the significant inefficiencies recorded through the broadcasts of soccer matches on the initially day of the championship of A league and of the many reviews been given – reads the notice from the Authority – Agcom urgently requested clarifications from Dazn on what transpired and on how the company is doing the job to prevent the repetition of inefficiencies on the following working day “.”Agcom – continues the take note – also requested Dazn to immediately present for the payment provided for by the most recent resolution adopted by theAuthority. Agcom reserves the proper, subsequent the in-depth assessment and its possess evaluations, to adopt any initiative that will develop into essential “.
The black mid-August of Dazn, football is missing a wheel
by Maurizio Crosetti
August 14, 2022
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Vezzali: Significant and unacceptable inconvenience for people “
An urgent desk will be convened shortly by the Undersecretary for Activity Valentina Vezzali. “Having found the significant and unacceptable inconvenience prompted to consumers by the absence of link to Dazn, I am arranging with my places of work an urgent table involving Serie A, Mise andAgComin buy to facial area what took place as quickly as feasible “wrote the previous fencing winner on Twitter.
“The inconvenience for Dazn buyers was unacceptable. Yesterday, as President of the Transport, Write-up and Telecommunications Commission, I intervened on the really serious inefficiencies of Dazn and, as anticipated for the duration of my report, Agcom intervened. Now that they are there. quick and major measures “the message posted on Twitter by Raffaella Paita, president of the Transportation Fee of the Chamber.
Identified the major and unacceptable inconvenience brought on to customers by the failure to hook up to #DAZNI am arranging with my places of work an urgent table involving the @A leagueThe @MISE_GOV and@AGCOMunicain get to offer with what transpired as quickly as probable.
– Valentina Vezzali (@VVezzali) August 15, 2022
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Dazn’s apologies
Dazn he introduced a take note in which “he deeply apologizes to all end users who ended up not able to access their account around the weekend”. The streaming system underlines that it was an “celebration of an outstanding character that impacted some users in various markets”, studies that it has indicated a hyperlink as a short term resolution (same answer that will be adopted currently in circumstance of new troubles, with warnings on social networks and links despatched by email to end users) and that its professionals are working on a definitive resolution. He also announces that “we will give payment to every single influenced consumer, which will be compensated in the fashion introduced in the up coming couple of times. It is our responsibility to be certain that almost everything operates. This is the determination we make”, concludes the note signed by the workforce. Dazn.
Dazn does not get the job done: offended users on social networks. From Calenda to Salvini, politics on the pitch. The Democratic Get together: urgent report to Agcom
by Claudio Cucciatti
August 14, 2022
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Serie A League: “Convey to us how you resolve issues”
The threat is that these days, on the celebration of the two postponements that close the initially working day of the championship, the entry challenges will arise yet again. For this explanation the Serie A Soccer League sent a letter to Dazn in which it speaks of “prejudice and irreparable destruction”, for yesterday’s disservices, and requested the platform to specify “by 16 today”, how “it intends to acquire any appropriate motion to guarantee that complex difficulties are solved “. “This – provides the Lega – due to the truth that the matches scheduled now entail two golf equipment, Juventus and Napoli, with a enormous pursuing of followers / buyers”.
The Lega Calcio, in its letter despatched to Dazn, underlines that “the reassurances you gained in view of the start of the championship with your communication of 2 August proved to be totally insufficient and we are, after yet again, pressured to inquire you account of the quite severe inefficiencies that have weakened the vision of the functions by lots of buyers throughout the first working day of the championship “.
“It is evident – proceeds the League, in the letter – that what took place is of complete gravity and triggers irreparable harm and damage to the League and the affiliated organizations, also in phrases of image, objectively harmed by the information disseminated till from yesterday night by the media and social media, due to the fact these are stay events, not repeatable, which are consummated definitively at the close of the race “.
“The injury is even more aggravated – he underlines – by the simple fact that it had by now materialized in the first sporting period and was repeated nowadays at the starting of the second sporting year (of the 3) foreseen by the license arrangement. the nature of the inefficiencies that have occurred, the quantities of the impacted end users as perfectly as specifying, soon, the actions that you will adopt, with immediate effect, to solve the inefficiencies that have happened and avoid the repetition of malfunction phenomena of these kinds of seriousness, in buy to assurance good quality of the company provided to subscribers as strictly essential by the obligations established for you by the license arrangement, which we refer to in total “.
“By cause of the foregoing – provides Lega Calcio – to get every single ideal motion to assure that the specialized problems you have manifested are fixed immediately and that these inefficiencies are not proposed in the relaxation of the year, this to defense of the picture, status and id of Lega Serie A, of the sporting activities golf equipment, of the value of the football item and of its followers. We as a result glimpse forward to acquiring what is asked for with the utmost urgency and in any case no later on than 4 pm now, 15 August, owing to the disputes of the championship matches scheduled for today which include two golf equipment (Juventus and Napoli) with a large next of enthusiasts / people “. “With just about every broader reserve of action and cause for damage to safeguard the undersigned League, associated providers and people of the audiovisual item”, he concludes.
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