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Coronavirus / Ikea: NRW branches still closed – new service starts

Ikea is expected to reopen the branches during the coronavirus pandemic with a special permit. But the gates remain closed. Instead, there is a new service.

  • Despite the exception in NRW becomes Ikea this Monday (April 20) Not to open.
  • First of all, the furniture giant wants to face the Corona virus crisis check the hygiene measures.
  • But the furniture store is creating a new one Online service ready.

North Rhine-Westphalia – Who the last few weeks because of Corona virus crisis was almost exclusively in your own four walls, may have developed a strong need to beautify your home. Only they had Furniture stores closed – but that is now over, as RUHR24.de * reports. Decorative hungry people can finally go shopping for pillowcases, curtains and furniture again on Monday (April 20) (all service texts on RUHR24.de *).

Ikea can open again from Monday: Exemption in NRW makes it possible

With the decision to relax the Contact restriction Shops up to 800 square meters of retail space, car and bicycle dealers and bookstores are allowed to reopen. There is also in NRW (all information about the corona virus in our NRW live ticker *) the exception that Furniture stores as Ikea allowed to open again. Hygiene requirements and access control are required.

Although the furniture giant from Sweden likes to be 30 times the size of the allowed 800 square meters, it has Ministry of Health on Friday (April 17th) opposite the German press agency confirmed that Ikea allowed to open. With a special permit for Furniture stores and baby specialty stores NRW its own way, which goes well beyond the requirements of the federal government.

Despite permission, Ikea will not open on Monday

Even if Ikea who is happily surprised by the exception, the Furniture stores on Monday Not to open. The company announced this on Instagram, among other things. It says:

“The Furniture stores in NRW will be back for you soon. Monday but unfortunately Not. We are currently preparing everything necessary to make your purchase from us as safe as possible. We will tell you the exact date of the reopening as soon as possible. “

Coronavirus crisis: massive delays in delivery at Ikea

Opposite the German press agency shares that Furniture store with: “We strive to open our Furniture stores in NRW , but will at the same time guarantee the highest safety and hygiene requirements. ” North Rhine-Westphalia eleven Furniture stores affected.

However, customers do not have to do without furniture shopping. Because Ikea offers an online shop where pretty much everything can be ordered. However, it happens because of the Corona virus crisis * currently massive delivery delays, as the company itself reports.

Despite special NRW regulations, Ikea will still be closed on Monday.

© Roland Weihrauch / dpa

Ikea reaches its limits – but wants to score with new service

Ikea writes on his homepage: “Since our Furniture stores for customers we are experiencing a sharp increase in orders in our online shop. We do everything we can to serve these orders as quickly as possible. But our parcel center is currently bumping into his Limits and we can see the increased number Packages currently deliver only with a very delayed delivery. In addition, the parcel service providers we work with are overloaded. The consequences are much longer Delivery times. “

Who with the much longer Delivery times can live, but to the luck of the interior, the professional advice of Ikea employees missing, now benefits from a new one service in digital Furniture store.

Ikea live planning: plan the kitchen in video chat

With the new one Live planning Customers can register for their projects via video chat or telephone Ikea employees turn around, plan your kitchen or other rooms. For this, the customer selects his request, then you can make an appointment for consultation choose.

During the consultation with an employee, the employee can share their screen so that, for example, the Kitchen planning can follow. Customers can also plan the kitchen themselves beforehand and discuss the details with Ikea employees discuss.

Video: Coronavirus – Ikea closes all markets in Germany

So it is possible despite Corona virus crisis to professionally redesign the apartment – even if it takes a lot of patience given the delivery times. Maybe you can still open the regular Furniture stores wait. May

* RUHR24.de is part of the nationwide Ippen-Digital editors network

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