Jakarta, CNBC Indonesia – The DFSK car manufacturer in Indonesia, PT Sokonindo Automobile, responded to the consumer’s lawsuit regarding the 2018 DFSK Glory 580 product which was considered not to be able to rise. Seven consumers sued PT Sokonindo Automobile to the South Jakarta District Court on December 3, 2020.
Deputy Marketing Director of PT Sokonindo Automobile Major Qin said that his party is communicating with these consumers to respond to this problem.
“Allow our team to communicate with consumers first, make sure how the real situation is, and then we will provide you with the latest information,” Major said via text message, Friday (4/12). CNN Indonesia.
However, he did not respond when asked about a number of consumers’ legal action against the company for its product problems.
A total of 7 consumers using DFSK Glory 580 Turbo CVT, in the year of 2018, filed a lawsuit against the law. This lawsuit was filed against PT Sokonindo Automobile as the ATPM and manufacturer, as well as six other parties as DFSK authorized dealers and workshops. Consumers filed a lawsuit through attorney David Tobing, who is registered by e-court (online) at the South Jakarta District Court with registration number: PN JKT.SEL-122020BS2 dated December 3, 2020.
David Tobing in his official statement to CNBC Indonesia, Thursday (3/12), conveyed that the Consumers filed a lawsuit in connection with the DFSK Glory 580 Turbo CVT vehicle, the year of manufacture 2018 which experienced problems when walking on an uphill and / or while on an uphill (stop & go) congestion road either on when used outside the city or in the mall parking lot.
He emphasized that consumers have reported and made repairs at the official DFSK repair shop, but until now, consumer vehicles are still experiencing the same problem, namely unable to walk uphill and / or when in an uphill traffic jam (stop & go).
“Our client bought the DFSK Glory 580 Turbo CVT car because he was interested in the specifications and facilities offered, especially since this car has a turbo which should have better power than a car in its class that does not have a turbo, but our clients experience more failure to climb on average. of 2 times. This makes our clients afraid to use the vehicle to travel or when on an uphill road, “said David.
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