Attention, if the ATM holds the card it means that …

Even the economic and financial context is now strongly influenced by the ever increasing number of technologies, to the point that money itself, in its physical form, is gradually being replaced by wire transfers, cards and ATMs. Cash remains deeply linked to countries such as Italy, which are more traditional from many points of view, even if the spread of ATMs has been comparable to that of other countries.

In fact, more and more often we find ourselves carrying out withdrawal operations, which allows us to “convert” our money into cash, and it is for this reason that the dynamics relating to this operation are always particularly delicate.

Attention, if the ATM holds the card it means that …

Regardless of the type of operation performed at a ATM, the card is “returned” to the user again before any cash dispensing, so as to reduce any “oversights”. All ATMs provide 30 seconds to retrieve your card, and when this does not happen, i.e. when the ATM holds the card, what should you do?

In almost all cases, this is a symptom of a malfunction of the card, so its “capture” can be interpreted as part of the defensive system. Furthermore, if we make a mistake in typing the PIN 3 times in a row, again for a “precautionary” system, the card will be captured. If the card has been demagnetized, this can cause the same phenomenon even if usually in these cases the card is not accepted, instead of being held.

However, in more isolated cases this could also be a symptom of possible tampering with the door, especially if the message “Withdraw the card within 30 seconds” does not appear on the screen. Tampering with the doors can affect the card and cash entry and exit slots, as well as the keyboard.

In these cases it is absolutely necessary not to leave the counter before calling the bank to report the incident and blocking the card.

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