Several AirPods Pro owners have recently posted their complaints about Apple’s truly wireless earbuds on online forums. Some users claim that their AirPods Pro do not work as well as when they were purchased. Most of the complaints that owners have reported in various online forums include the crackling sounds that the wireless earbuds produce.
The Cupertino technology giant has recently released support articles that suggest practical ways to troubleshoot and solve various issues with Apple AirPods Pro. This includes active noise cancellation or crackling or static noise. Users who experience these problems can try these simple solutions first. However, if the steps are followed and the problems persist, you can contact Apple Support.
Solution to active noise cancellation problems
According to the Apple support article, AirPods Por users must first ensure that the wireless earphones on Mac, iPhone or iPad are connected to the latest software. The Cupertino Tech Juggernaut recently released the latest firmware, 2D15, for the AirPods Pro. The update will be installed immediately when the wireless earbuds are connected to an Apple device.
The Apple Support article also recommends placing both earbuds in the user’s ears and ensuring that the AirPods Pro’s active noise canceling feature is enabled. If the user finds that active noise cancellation is still not working as expected, the technology giant suggests cleaning the network at the top of the wireless earbuds. The company notes that there is sometimes a build-up of dust, dust, or ear wax that affects the AirPods Pro’s performance. According to Apple, this build-up can lead to an increase in ambient noise or a loss of bass sound.
Solution for crackling or static noises
When it comes to crackling or static noise, the Cupertino technology giant recommends that users not only need to make sure the AirPods Pro is connected to an updated Apple device, but also make sure there are no obstacles or radio interference. Apple also suggests listening to audio from another type of app to see if the app is causing the problem.
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