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an unfortunate and surprising development

<img aria-describedby = "caption-attachment-43041" data-attachment-id = "43041" data-permalink = "https://www.xavierstuder.com/2020/05/swisscom-a-nouveau-en-panne -an-amazing-and-amazing-evolution / pannes_swisscom_26_mai / "data-orig-file =" https://i2.wp.com/www.xavierstuder.com//srv/htdocs/wp-content/uploads/2020/05/pannes_Swisscom_26_mai.jpg ? fit = 1600% 2C993 & ssl = 1 "data-orig-size =" 1600.993 "data-comments-opened =" 1 "data-image-meta =" {"aperture": "0", "credit": " "," camera ":" "," caption ":" "," created_timestamp ":" 0 "," copyright ":" "," focal_length ":" 0 "," iso ":" 0 "," shutter_speed " : "0", "title": "", "orientation": "0"} "data-image-title =" New major breakdown At Swisscom, throughout Switzerland. " data-image-description = "

New major breakdown At Swisscom, throughout Switzerland.

“data-medium-file =” https://i2.wp.com/www.xavierstuder.com//srv/htdocs/wp-content/uploads/2020/05/pannes_Swisscom_26_mai.jpg?fit=300%2C186&ssl=1 “data-large- file = “https://i2.wp.com/www.xavierstuder.com//srv/htdocs/wp-content/uploads/2020/05/pannes_Swisscom_26_mai.jpg?fit=940%2C584&ssl=1” class = “wp-image-43041 size -large “title =” New big breakdown At Swisscom, all over Switzerland. “src =” https://i2.wp.com/www.xavierstuder.com//srv/htdocs/wp-content/uploads/2020/05/pannes_Swisscom_26_mai.jpg ? resize = 940% 2C584 & ssl = 1 “alt =” New big breakdown At Swisscom, all over Switzerland. “width =” 940 “height =” 584 “srcset =” https://i2.wp.com/www.xavierstuder .com / wp-content / uploads / 2020/05 / pannes_Swisscom_26_mai.jpg? resize = 1200% 2C745 & ssl = 1 1200w, https://i2.wp.com/www.xavierstuder.com//srv/htdocs/wp-content/uploads/2020/ 05 / pannes_Swisscom_26_mai.jpg? Resize = 300% 2C186 & ssl = 1 300w, https://i2.wp.com/www.xavierstuder.com//srv/htdocs/wp-content/uploads/2020/05/pannes_Swisscom_26_mai.jpg?resize=768%2C477&l = 1,768w, https://i2.wp.com/www.xavierstuder.com/wp-cont ent / uploads / 2020/05 / pannes_Swisscom_26_mai.jpg? resize = 1536% 2C953 & ssl = 1 1536w, https://i2.wp.com/www.xavierstuder.com//srv/htdocs/wp-content/uploads/2020/05/pannes_Swisscom_26_mai.jpg ? w = 1600 & ssl = 1 1600w “sizes =” (max-width: 940px) 100vw, 940px “data-recalc-dims =” 1 “/>

New major breakdown At Swisscom, throughout Switzerland.

Swisscom has been experiencing breakdowns at a brisk pace for the past few months. Tuesday shortly before noon, his networks were severely disrupted for almost three hours. An unpleasant and surprising development in the current technological context …

Malfunction after malfunction, Swisscom is certainly building a reputation as an unreliable operator. It has been ranking regularly for weeks at the head of the charts of sites specialized in the subject, such as that of allestörungen.ch, before alternative or discount operators …

Emergency calls also affected?

According to the screenshots opposite, the mobile and fixed networks (more rarely) have been affected in varying proportions in different cantons of Switzerland. It seems that sometimes the emergency numbers have been unavailable again, even if the operator seems to have denied it. The map opposite shows the extent of the problem …

Swisscom is not in its first incident. Earlier this year, three failures by the incumbent operator largely affected its customers. The first two failures had affected emergency numbers. The Federal Office of Communications and Politics then wanted to carry out in-depth investigations….

<img aria-describedby = "caption-attachment-43042" data-attachment-id = "43042" data-permalink = "https://www.xavierstuder.com/2020/05/swisscom-a-nouveau-en-panne -an-amazing-and-amazing-evolution / pannes_swissscom_reseaux_26_mai / "data-orig-file =" https://i0.wp.com/www.xavierstuder.com//srv/htdocs/wp-content/uploads/2020/05/pannes_swissscom_réseaux_26_mai.jpg ? fit = 1600% 2C1014 & ssl = 1 "data-orig-size =" 1600,1014 "data-comments-opened =" 1 "data-image-meta =" {"aperture": "0", "credit": " "," camera ":" "," caption ":" "," created_timestamp ":" 0 "," copyright ":" "," focal_length ":" 0 "," iso ":" 0 "," shutter_speed " : "0", "title": "", "orientation": "0"} "data-image-title =" Various Swisscom services were down on Tuesday 26 May 2020. " data-image-description = "

Various Swisscom services were down on Tuesday 26 May 2020.

“data-medium-file =” https://i0.wp.com/www.xavierstuder.com//srv/htdocs/wp-content/uploads/2020/05/pannes_swissscom_réseaux_26_mai.jpg?fit=300%2C190&ssl=1 “data-large- file = “https://i0.wp.com/www.xavierstuder.com//srv/htdocs/wp-content/uploads/2020/05/pannes_swissscom_réseaux_26_mai.jpg?fit=940%2C596&ssl=1” class = “wp-image-43042 size -large “title =” Various Swisscom services were down on Tuesday May 26, 2020. “src =” https://i0.wp.com/www.xavierstuder.com//srv/htdocs/wp-content/uploads/2020/05/pannes_swissscom_réseaux_26_mai .jpg? resize = 940% 2C596 & ssl = 1 “alt =” Various Swisscom services were down on Tuesday May 26, 2020. “width =” 940 “height =” 596 “srcset =” https://i0.wp.com /www.xavierstuder.com//srv/htdocs/wp-content/uploads/2020/05/pannes_swissscom_réseaux_26_mai.jpg?resize=1200%2C761&ssl=1 1200w, https://i0.wp.com/www.xavierstuder.com/wp-content/ uploads / 2020/05 / pannes_swissscom_réseaux_26_mai.jpg? resize = 300% 2C190 & ssl = 1 300w, https://i0.wp.com/www.xavierstuder.com//srv/htdocs/wp-content/uploads/2020/05/pannes_swissscom_réseaux_26_mai.j pg? resize = 768% 2C487 & ssl = 1 768w, https://i0.wp.com/www.xavierstuder.com//srv/htdocs/wp-content/uploads/2020/05/pannes_swissscom_réseaux_26_mai.jpg?resize=1536%2C973&ssl=1 1536w, https://i0.wp.com/www.xavierstuder.com//srv/htdocs/wp-content/uploads/2020/05/pannes_swissscom_réseaux_26_mai.jpg?w=1600&ssl=1 1600w “sizes =” (max-width: 940px) 100vw, 940px “data-recalc-dims =” 1 “/>

Various Swisscom services were down on Tuesday 26 May 2020.

Surprising breakdowns

These repeated failures show that Swisscom is now an operator which seems less and less reliable. Sick people, for example, who really need insurance to be able to reach emergency services in the event of a problem, should take an additional SIM card from another operator to get an alternative.

These malfunctions are quite astonishing at the moment. Like a Nokia, equipment manufacturers sometimes communicate, on the latest technological developments, boosted by “machine learning” and artificial intelligence, which theoretically allow them to anticipate such failures. We should rather see a decrease in breakdowns than an increase …

Xavier Studer

<img aria-describedby = "caption-attachment-43043" data-attachment-id = "43043" data-permalink = "https://www.xavierstuder.com/2020/05/swisscom-a-nouveau-en-panne -an-amazing-and-amazing-evolution / pannes_swisscom_reseaux_mai_2020 / "data-orig-file =" https://i2.wp.com/www.xavierstuder.com//srv/htdocs/wp-content/uploads/2020/05/pannes_swisscom_réseaux_mai_2020.jpg ? fit = 1600% 2C1196 & ssl = 1 "data-orig-size =" 1600,1196 "data-comments-opened =" 1 "data-image-meta =" {"aperture": "0", "credit": " "," camera ":" "," caption ":" "," created_timestamp ":" 0 "," copyright ":" "," focal_length ":" 0 "," iso ":" 0 "," shutter_speed " : "0", "title": "", "orientation": "0"} "data-image-title =" Failure after failure, Swisscom is building its new image. " data-image-description = "

Failure after failure, Swisscom is building its new image.

“data-medium-file =” https://i2.wp.com/www.xavierstuder.com//srv/htdocs/wp-content/uploads/2020/05/pannes_swisscom_réseaux_mai_2020.jpg?fit=300%2C224&ssl=1 “data-large- file = “https://i2.wp.com/www.xavierstuder.com//srv/htdocs/wp-content/uploads/2020/05/pannes_swisscom_réseaux_mai_2020.jpg?fit=940%2C703&ssl=1” class = “wp-image-43043 size -large “title =” Breakdown after breakdown, Swisscom is building its new image. “src =” https://i2.wp.com/www.xavierstuder.com//srv/htdocs/wp-content/uploads/2020/05/pannes_swisscom_réseaux_mai_2020.jpg? resize = 940% 2C703 & ssl = 1 “alt =” Failure after failure, Swisscom is building its new image. “width =” 940 “height =” 703 “srcset =” https://i2.wp.com/www.xavierstuder.com //srv/htdocs/wp-content/uploads/2020/05/pannes_swisscom_réseaux_mai_2020.jpg?resize=1070%2C800&ssl=1 1070w, https://i2.wp.com/www.xavierstuder.com//srv/htdocs/wp-content/uploads/2020/05/ pannes_swisscom_réseaux_mai_2020.jpg? resize = 300% 2C224 & ssl = 1 300w, https://i2.wp.com/www.xavierstuder.com//srv/htdocs/wp-content/uploads/2020/05/pannes_swisscom_réseaux_mai_2020.jpg?resize=768%2 574 & ssl = 1,768w, https://i2.wp.com/www.xavierstuder.com//srv/htdocs/wp-content/uploads/2020/05/pannes_swisscom_réseaux_mai_2020.jpg?resize=1536%2C1148&ssl=1 1536w, https: // i2. wp.com/www.xavierstuder.com//srv/htdocs/wp-content/uploads/2020/05/pannes_swisscom_réseaux_mai_2020.jpg?w=1600&ssl=1 1600w “sizes =” (max-width: 940px) 100vw, 940px “data-recalc-dims = “1” />

Failure after failure, Swisscom is building its new image.

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