AIS Fiber prepares customers to take care of customers during the new COVID-19 epidemic. Provide a full team of engineers and services Ready to support the use of the increasing number of Thai customers during Work From Home or Learn From Home to be able to use the Internet at full efficiency and continuously throughout Thailand. Emphasize! Internet installers team Strictly take care of hygiene in accordance with the government policy before and during work at the customer’s accommodation. With professional service standards To strengthen customer confidence to receive services with full peace of mind
Mr. Kitti Ngamjetanarom, Head of Business Administration of Broadband AIS, said, “As a result of surveillance of the new COVID-19 epidemic, at present, there have been many agencies, both public and private sectors, and educational institutions that have gradually started to provide employees. Able to work from home, including announcing school breaks and canceling activities during the New Year season. To prevent transmission and social distance
As a home internet service provider We have prepared a comprehensive support plan. So that customers can use the home internet to meet the needs of this period continuously and at full efficiency. Ready to strengthen the team of engineers and service teams Standby maintains an intensive network throughout the country 24 hours a day in all areas of the country as well as various contact channels. Take care of solving problems 24 hours a day, including Call Center 1175, Online Agents and Ask Aunjai, including a channel that allows customers to easily do their own transactions via myAIS app Or AIS Fiber LINE Connect “
In addition to designing packages that are suitable for all groups, whether it is a student group, office worker, business owner Or small to large organizations in order to work from Home or Learn From Home with full efficiency and value. Also confirms the confidence in the work of the installation technician team With expertise as standard Ready to provide professional service In addition, the highest priority is to take care of strict hygiene in 4 steps:A
1. Coordinate customer appointments in advance. To clarify the security guidelines to be at ease Before working in the client’s accommodation
2. Body temperature check every time And show it to customers before working in the customer’s accommodation
3. Wear a mask all the time. During work
4.Clean hands While working at all stages with alcohol gel
Mr. Kitti insisted that “I want customers to be confident that AIS Fiber Ready to deliver the best home internet experience in every situation to Thai people for sure By interested customers You can see the details of the package that meets the needs of use. www.ais.co.th/fibre/package”
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