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The code ticket can be used in such modes of public transport of “Rīgas satiksme” as tram, trolleybus, bus. Such a ticket allows you to pay for trips with a smartphone online.
The code ticket operates in parallel with the existing e-ticket system. To use a code ticket, customers must install a mobile app on their smartphone.
You can purchase up to 10 one-way tickets at a time in the app. Purchased tickets must be used within 3 months of purchase. Therefore, ask not to buy redundant tickets. However, if the purchased tickets cannot be used, you can apply to the company for a refund.
What is an identification number?
Each tram, trolleybus and bus has a unique identification number consisting of five digits. The identification numbers are visible both below the square code and inside and outside the vehicle.
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When boarding public transportation, you must scan the code or enter the transportation identification number that appears below the square code.
If the controller boardes the transport, you must open the app and present the registered ticket to the controller. But if the smartphone stops working during the trip, the ticket controller applies a penalty for driving without a ticket, but the customer has the right to apply to “Rīgas satiksme” with an application for review of the grounds for imposing a contractual penalty.
“Currently, it will be possible to buy tickets for one trip in the app, but we will follow how the application is used and start work on its further development. By ensuring open and fair competition, users will be able to choose which of the three possible applications to use on a daily basis: “Rīgas satiksme”, “Mobilly” or the “SP Grupa” app, which is still under development, ”Rīgas satiksme told the media. Chairman of the Board Gineta Innus.
Video: How to buy and use “Rīgas satiksme” code ticket:
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