It is not exactly uncommon for car manufacturers to have to recall models.
What has often happened then is that faults or weaknesses have been discovered in one or more parts of the car. Thus, the owners are told to stop by a dealer, so that this can be rectified.
But even those who supply equipment for the cars can experience this. Thule is now going out with a recall. In the worst case, the current fault can cause the roof rack system to come loose. This can of course have scary consequences in traffic.
Too small bolts
With, for example, a roof box attached to the roof rack, it can have serious consequences if this comes loose. Photo: Thule.
—-
– We must inform you that Thule Rapid Fixpoint XT Kits, for mounting the Thule roof rack system, with the following product numbers 3049, 3073, 3123, 3130, 3136 and 3144, purchased after 16 December 2019 with a specific adaptation for the car brands listed below, constitute a risk that the roof rack system can partially or completely detach from the car’s roof, Thule writes on its own website.
Specifically, these are bolts that are too small, this can pose a risk that the roof rack system is not fastened properly and can in certain circumstances lead to it partially or completely coming loose from the roof while driving.
Some cars are forbidden to have a roof box on
Immediately discontinue use
The car brands affected here are Mercedes, Toyota, Tesla, Ford, Fiat and Mitsubishi.
This is what Thule writes to the car owners:
– Thule Group requests that if you have purchased Thule Rapid Fixpoint XT Kits after 16 December 2019 for one of the car brands listed above, that you immediately stop using the roof rack system and do not allow anyone else to use it. We offer you, as the owner of an affected Thule Rapid XT Kit, the full purchase price for the Thule Rapid Fixpoint XT Kit or a free replacement in the form of the Thule Rapid XT Kit.
Enormous interest in Volvo’s first electric car – four more are on the way
Contact customer service
This recall is limited to those sets for the specific cars purchased after December 16, 2019, and do not affect the function or safety of any other Thule Rapid Fixpoint Kits.
– Here at Thule Group, we take product quality seriously, and our first priority is product safety. We perform thorough testing to ensure that our Thule products meet all global industry and regulatory standards, says the company – which encourages anyone with questions about this to contact their customer service.
Can this roof rack really be safe?
This case was first published on Broom.no.
– .
