SEC resolved to Bitkub Or Bitkub online to fix the trading system that was disrupted on 2, 3 and 16 Jan ’64 after many public complaints.
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At 9:49 p.m. on January 18, 64, the Securities and Exchange Commission or SEC revealed that in the past there was a problem with Bitkub’s system or Bitkub Online Co., Ltd. by It was found that there were cases where it was unable to serve customers normally And there was a disruption of the important work system, including trading system day 2, day 3 and day 16 Jan ’64, including many complaints
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In this regard, the SEC in its meeting No. 2/2021 on January 18, ’64, by virtue of Section 35, paragraph one of the Digital Asset Business Ordinance B.E. 2561, passed a resolution requiring the company to submit The revision plan for the SEC and complete the rectification of the problematic system within 5 days are
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1. Edit the implementation of various work systems, including trading systems Deposit and withdrawal systems and digital assets Customer property information display system Customer contact service system Customer acquisition system Client verification and verification (KYC) and account opening Complaint management system And personnel management to be appropriate and sufficient for the quantity of customers and transactions
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2. Amend the customer acceptance policy to suit the work system that is ready to provide services according to the service level agreement agreed with the customer (Service Level Agreement).
3. Fix the work system that can support business continuity (Business Continuity Plan) to cover the case of trading system failure. Corresponds to the current business model, customer volume and transactions.
4. Correct the implementation of the work system that helps strengthen and maintain the working mechanism. Of the trading system to be completed (Market Surveillance).
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