[앵커]
As private gatherings with more than 5 people are banned nationwide, holiday trips and various events are being canceled one after another.
I am very interested in what will happen to the penalty if transportation or accommodation is inevitably unavailable due to corona prevention.
Reporter Taemin Kim summarized the relevant regulations.
[기자]
As social distancing was strengthened, private gatherings of more than 5 people were banned, and the scenery at the end of the year changed dramatically.
[김승현 / 서울 양평동 : 고향에서 저희 부모님이랑 동생이 올라왔는데 저희 가족이 6인이거든요. 가족만 6명이니까 어딜 가더라도 5인 이상인 거고, 서울까지 왔는데 맛있는 집에 데려가지도 못하는 게 좀 아쉬워요.]
In particular, as lodging establishments can operate only half of all rooms, there are inevitable cancellations.
If so, what about the cancellation penalty?
Last month, the Fair Trade Commission established a new dispute resolution standard for travel, aviation, lodging and catering services.
If you change or cancel your reservation according to the social distancing steps, you have set a rate at which you can receive a penalty reduction.
First of all, if the facility is closed in the third step of social distancing or if it is not possible to visit a specific area, it is recommended to change or cancel the terms of the contract for both accommodation and flight without penalty.
In addition, in the situation of social distancing step 2.5, the date can be changed without penalty or half of the penalty can be reduced.
However, it is not easy to apply the regulations sharply in the current situation where additional measures were implemented in step 2.5 of social distancing.
In response, the FTC explained that these provisions are recommended only as a reference in the dispute resolution and settlement process, saying that they are recommended without legal force.
However, some point out that the government should have prepared detailed guidelines that can be applied to the reservation cancellation situation in advance.
In fact, it turns out that small lodging companies are having trouble with guests over penalties.
[숙박업체 관계자 : 예약을 다 받아놓은 상태에서 현금 들어온 건 직원들 월급 주고 다 써버린 상태인데…. 손님들 다 그렇게 나와요, 정책에서 그렇게 (금지 조치를) 때렸는데 왜 위약금을 받느냐는 식으로 얘기하죠.]
Accordingly, the on-site confusion due to sudden reservation cancellation is expected to continue for the time being without a clear solution.
YTN Kim Taemin[[email protected]]is.
[저작권자(c) YTN & YTN plus 무단전재 및 재배포 금지]
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