Serval Secures $47M to Revolutionize IT Operations with AI-Native Automation
SAN FRANCISCO, CA – September 11, 2024 - Serval, a rising innovator in IT operations, today announced a $47 million funding round led by Lightspeed Venture Partners, with participation from existing investors coatue and Nat Friedman. The investment will accelerate the growth and deployment of Serval’s AI-powered platform designed to automate complex IT workflows and dramatically reduce operational overhead.
This funding arrives as organizations grapple with escalating IT complexity and a critical shortage of skilled engineers. Serval’s platform addresses this challenge by offering an AI-native approach to automation, enabling IT teams to proactively resolve issues, optimize performance, and scale infrastructure more efficiently. The company’s technology promises to reshape how businesses manage their IT environments, moving beyond conventional scripting and manual processes.
Founded by former Google engineers, Serval distinguishes itself by building automation directly into its core architecture, rather than layering AI on top of existing systems. This approach allows for more smart and adaptable automation, capable of handling the dynamic nature of modern IT infrastructure. Serval’s platform currently focuses on automating key areas like incident response, change management, and capacity planning.
“IT teams are drowning in alerts and manual tasks,” said Serval CEO, Nicolas Jaquet. “We’re building a system that understands the relationships within your infrastructure and can autonomously resolve issues before they impact your business.”
The company reports important early traction, with customers experiencing substantial reductions in on-call burden and faster resolution times. Serval plans to use the new funding to expand its engineering team, broaden its platform capabilities, and scale its go-to-market efforts. The company is targeting enterprises across various industries seeking to modernize their IT operations and unlock the potential of AI.
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