Xiaomi Addresses HyperOS eSIM activation Issues, Directs users to Mi community for Immediate Support
BEIJING, CHINA – November 24, 2025, 01:11:26 UTC – Xiaomi is responding to user reports of difficulties activating eSIMs following the rollout of its HyperOS operating system. While a comprehensive fix is under development, the company is currently advising affected xiaomi device owners to seek immediate assistance through the Mi Community platform.
The activation problems, impacting an as-yet-unquantified number of HyperOS users, prevent seamless connectivity for those relying on embedded SIM technology. eSIMs offer a convenient option to physical SIM cards, and disruptions to their functionality can impede mobile service for travel, secondary lines, or users preferring a digital-only setup. Xiaomi confirms a solution is in progress, wiht detailed updates promised in forthcoming weekly reports once validation and release assignment are complete.
For Xiaomi device users experiencing eSIM-related bugs specifically within the HyperOS habitat, Xiaomi is directing them to the Mi Community for direct support and potential workarounds. The company has not specified a timeline for the full resolution, but continues to monitor the situation and gather feedback through the Mi Community channels.