Amazon Drivers Get AI-Powered Eyeglasses to Speed Deliveries
SEATTLE - Amazon is equipping its delivery drivers with high-tech eyeglasses powered by artificial intelligence to accelerate package delivery times and improve safety,the company announced Tuesday. The eyewear provides real-time data and instructions directly to drivers, streamlining workflows and reducing errors.
The rollout marks a important step in Amazon’s ongoing investment in technology to optimize its logistics network. The AI-powered glasses,developed in-house,aim to address challenges like mis-scanned packages and inefficient routing,ultimately benefiting both Amazon and its customers through faster,more reliable deliveries. The technology is currently being tested in select locations with plans for wider deployment.
The glasses function by using augmented reality to display facts such as package barcodes and navigation prompts within the driver’s field of vision.This hands-free approach allows drivers to keep their attention on their surroundings, enhancing safety while concurrently increasing efficiency. Amazon says the system has already demonstrated positive results in pilot programs.
“We are always looking for ways to innovate and make the delivery experience even better for our customers and drivers,” said Amazon spokesperson Maria Martinez. “These glasses are a prime example of how we’re leveraging technology to achieve that goal.”
The technology addresses a critical pain point in the “last mile” of delivery – the most expensive and complex part of the shipping process. By reducing scanning times and optimizing routes, Amazon hopes to lower costs and maintain its competitive edge in the rapidly evolving e-commerce landscape.
Amazon has been quietly developing the technology for several years, initially exploring various wearable devices before settling on the eyeglasses form factor. The company has filed patents related to the technology, indicating a long-term commitment to its growth and integration into its delivery operations.
The move comes as Amazon faces increasing pressure to meet customer expectations for faster delivery, particularly as competitors like Walmart and Target invest heavily in their own logistics capabilities. The AI-powered glasses represent a strategic move to maintain Amazon’s position as a leader in e-commerce fulfillment.
