Users attempting to access X, formerly known as Twitter, encountered widespread disruptions Monday, with the platform largely inaccessible for hours. Reports of outages began surfacing around 7 a.m. Eastern time, according to initial statements from the company, though a Cloudflare spokesperson later stated there were no outages reported on Monday.
The disruption left many users unable to load timelines or post updates, with Downdetector registering a significant spike in user-reported issues. The outage coincided with a period of heightened activity on the platform, as users typically engage with news and commentary throughout the morning.
Cloudflare, a web service provider utilized by X, acknowledged identifying an issue and implementing a fix. The company provides services to a number of high-profile websites, including Spotify, according to Florida Today. Even as Cloudflare initially indicated a problem, a spokesperson later clarified that no outages occurred on their end.
The outage occurred as X continues to navigate changes under its owner, Elon Musk. The platform has faced scrutiny over content moderation policies and alterations to its verification system. The incident also followed a recent, widespread outage affecting Verizon customers, which was resolved on the same day, according to The New York Times.
As of Tuesday morning, X has not provided a detailed explanation for the disruption, and the cause remains unclear. The company has not issued any further statements regarding the incident.