Tata Consultancy Services Empowers Workforce wiht AI, Prioritizes Reskilling
NEW YORK – November 17, 2023 – Tata Consultancy Services (TCS) is proactively integrating artificial intelligence across its operations, focusing on employee empowerment through extensive training and incentivized learning. Janardhan Santhanam, a key IT leader at TCS, highlighted the company’s strategy of recasting roles to leverage AI as a strength, rather than viewing it as a threat to its workforce.
The company has already invested in training 6,500 employees in AI, providing dedicated time for reskilling and hands-on labs. A core tenet of TCS’s approach is rewarding learning alongside traditional delivery metrics, utilizing mechanisms like grade changes and other incentives. “Smart organizations incentivize learning, not penalize it,” Santhanam emphasized.
This initiative comes as the industry witnesses a broader shift towards AI-first strategies, exemplified by advancements in low-code process platforms like ServiceNow and Google’s Gemini Enterprise. Recent news, such as Peter Thiel’s divestment from Nvidia, underscores the dynamic nature of the AI landscape, but TCS views this as further impetus to focus on internal AI capabilities and workforce adaptation.
Santhanam maintains a continuous learning regimen, staying current through podcasts, extensive reading on AI and technology, formal coursework, and strategic conference attendance.
