Sangoma Technologies is expanding its integration capabilities with Microsoft Teams, offering connectivity for its TeamHub, Business Voice, and Switchvox platforms. The integrations aim to streamline communication workflows for businesses utilizing the Microsoft ecosystem.
Sangoma’s TeamHub, a collaboration application, now features direct integration with Microsoft Teams and Google contacts, according to information released in December 2024. This allows users to leverage existing contact lists within the TeamHub environment. The company also offers integrations between its communications platforms – Business Voice and Switchvox – and Microsoft Teams.
The company’s cloud-based unified communications as a service (UCaaS) platform provides voice, video, messaging, and call center functionality. Sangoma’s cloud offerings, powered by Business Voice, CommUnity, or Switchvox Cloud, are designed to be scalable for businesses of varying sizes, supporting both single and multi-tenant configurations. Features include call control, call recording, paging, ring groups, voicemail, and SMS capabilities.
Sangoma’s cloud UCaaS optimizes call control with flexible routing options, compatible with both Sangoma phones and third-party devices. The platform also offers features like call pickup, transfer, park, and intercom. Voicemail functions are enhanced with SMS and voicemail-to-email transcription services.
According to a customer spotlight, Holy Cross Catholic Multi Academy reportedly saved 20% on telephony bills by implementing Sangoma Cloud. Sangoma provides 24/7 support and claims a 99.999% uptime for its cloud services.
Sangoma’s documentation details integrations with MS Teams, Sangoma Connector, and APIs, alongside its core products like Sangoma Talk, Sangoma Meet, and Sangoma SMS. The company’s offerings are available through Switchvox, Business Voice, and Business Voice+.
