India backtracks on Mandatory App, Says Users Can Delete ‘sanchar Saathi’
New Delhi, India – The Indian government has revised its directive requiring smartphone manufacturers to pre-install a state-owned security app, Sanchar Saathi, allowing users the option to delete it after installation.The initial order, issued last week, mandated pre-installation or automatic installation via software update, with reports suggesting the app was to be undeletable.
Sanchar Saathi is promoted by the government as a security tool offering features to report stolen devices, block IMEI numbers, and report spam calls.
The apparent shift comes after resistance from Apple, which reportedly informed the government it would not comply with the original mandate, citing privacy and security concerns within its iOS ecosystem. Two industry sources familiar with apple’s strategy confirmed the company’s stance, requesting anonymity as the plans are private.
While the undeletable requirement has been softened, the government still expects manufacturers to pre-install or auto-install the app. This revised position is unlikely to alter Apple’s objections, which extend beyond the deletion issue.
The dispute unfolds as India becomes increasingly vital to Apple’s buisness, serving as both a growing consumer market and a manufacturing option to China. It also follows a separate ongoing issue involving a potential $38 billion antitrust fine levied against Apple in India.
Google has not yet commented on whether it will comply with the directive.
