HSBC and Mistral AI Partner to Accelerate AI Integration Across Global Operations
London & Paris - December 1, 2025 – HSBC and Mistral AI today announced a long-term strategic partnership designed to accelerate the adoption of artificial intelligence across HSBC’s global banking network. the collaboration will leverage Mistral AI’s frontier AI models to enhance business efficiencies and improve customer service offerings.
HSBC has been making notable investments in the latest AI technologies focused on streamlining operations and enhancing the customer experiance. Future applications of the partnership will center on innovations impacting credit and lending, customer onboarding, and fraud and anti-money laundering processes.
“Working with Mistral is an exciting step forward in HSBC’s technology strategy, enabling us to further enhance AI capabilities across the bank,” said George Elhedery, Group CEO, HSBC. “The partnership will equip our colleagues with tools to help them innovate, simplify daily tasks, and free up time to deliver for our customers.”
mistral AI will provide highly customizable, enterprise-grade AI solutions, ensuring HSBC maintains full ownership of its data.
“We are proud to engage in this long-term partnership with HSBC,” stated Arthur Mensch, Mistral AI Co-Founder and Chief Executive Officer. “Our highly customisable, enterprise-grade frontier AI solutions will reinvent HSBC’s workflows and services while ensuring full ownership of data. Together, we will provide HSBC’s employees with high-end, AI-powered productivity tools and a new generation of banking services for millions of customers worldwide.”
Both organizations emphasized their commitment to the responsible use of AI, adhering to the highest standards of clarity, data privacy, and technology development.
HSBC Holdings plc, headquartered in London, serves customers worldwide from offices in 57 countries and territories, with assets of US$3,234bn as of September 30, 2025. Mistral AI, a generative artificial intelligence company based in France, focuses on democratizing AI through open-source models and infrastructure, with a global presence including the United States, United Kingdom, and Singapore.
