Amazon Requests Fire TV Stick Return From Customers
SEATTLE, WA – November 29, 2025 – Amazon is asking some Fire TV Stick owners to voluntarily return their devices as part of a previously unannounced program, sparking questions about potential security or functionality concerns. Customers began reporting requests this week to send back their streaming media players, with Amazon offering a refund or credit towards a new device.
The recall impacts a currently unspecified number of Fire TV Stick users and comes as Amazon continues to expand its streaming ecosystem. While the company has not publicly disclosed the reason for the request,recipients have been told the return is necessary,and are being offered $89.99 or $71.99 with a trade-in. This move raises concerns about potential vulnerabilities in older models or a shift in Amazon’s hardware strategy, and highlights the evolving landscape of streaming device security and planned obsolescence.
Amazon confirmed the program in statements to multiple outlets, stating the returns are part of a routine device refresh initiative. The company emphasized that customer safety and satisfaction are top priorities, but did not elaborate on the specific issues prompting the recall.
Customers receiving the request are instructed to follow a provided link to initiate the return process. Amazon is covering the cost of shipping for the returned devices. The company has not indicated a deadline for returns, but is encouraging affected users to participate promptly.
Topics: Shopping, Amazon, Amazon Prime, US News
