Universities are increasingly focused on supporting employees transitioning to remote work, a shift accelerated by recent global events. While offering flexibility, this move presents unique challenges in maintaining productivity, trust and communication within teams. The University of Massachusetts Dartmouth (UMassD) is among those providing resources to navigate this evolving work landscape.
A key component of successful remote work, according to UMassD guidance, is familiarity with campus systems. Employees are advised to determine if a Virtual Private Network (VPN) is necessary to access online resources and the shared drive, effectively creating a secure connection to the campus network. Beyond VPN access, the university highlights the importance of utilizing communication tools like Zoom for video conferencing and Microsoft Teams for chat, document sharing, and scheduling.
Effective virtual participation requires preparation and focus. UMassD recommends logging into meetings punctually with necessary information readily available. Minimizing distractions is crucial; while acknowledging the realities of remote work – including the presence of pets – the university suggests using headphones and actively engaging in meetings through note-taking and thoughtful questioning. The guidance emphasizes the need for self-direction, encouraging employees to establish organizational systems and schedules to maintain focused work time.
Recognizing the potential for isolation and stress, UMassD encourages employees to prioritize their well-being. The university acknowledges that working from home can blur the lines between work and personal life and suggests seeking support from managers or colleagues if feelings of disconnection arise. Resources, including the Employee Assistance Program, are available to address stress and emotional challenges. Basic self-care, such as staying hydrated and eating regular meals, is also highlighted.
Successful virtual teams require a foundation of flexibility and empathy, UMassD notes. As colleagues adapt to remote work, they may require assistance with new technologies or struggle with self-management. Patience and a non-judgmental attitude are essential. Accountability in a remote environment may necessitate more detailed documentation of work and time. The university frames this as an opportunity for professional development and encourages employees to access resources through the My UMassD website.
Creating a dedicated workspace is also recommended. While a full home office isn’t required, a professional background for video calls and a designated work area can contribute to a sense of professionalism. The university also advises maintaining professional standards of appearance during virtual meetings.
UMassD identifies several key skills for effective virtual team members, including adaptability, independent work habits, strong communication, initiative, and consensus-building abilities. Cultural sensitivity and patience are also deemed important.
For questions or further assistance, UMassD directs employees to contact the Office of Human Resources at humanresources@umassd.edu.
