The number of contactless payment scams would have exploded by 30% in one year. The France TV Info site reports the case of a victim who was robbed 2263 euros via his connected watch.
The coronavirus crisis has favored the development of contactless payment. But according to a report by France TV Info, lthe frauds are exploding. The mediation body of the French banking federation reportedly registered a 28.9% increase in claims in one year. The media cites for example the case ofa smartwatch owner who would have been robbed 2263 euros via his connected watch. The fraud would have taken place in a nightclub when he was not aware that his watch was configured for contactless payment.
Contactless payment scams: banks are more reluctant to reimburse you
On his invoice, transactions above the payment limit (30 euros in his case) are visible, which seems abnormal. The victim filed a request with his bank, but they seem to be increasingly reluctant to reimburse customers immediately. In his case, the bank replies that the disputed transactions do not coincide with a case of fraud. Due to the displacement of the ceiling, the client nevertheless requires reimbursement based on article L133-18 of the Monetary and Financial Code.
Another victim cited in the report said she was ripped off twice – she had to wait six months for reimbursement of amounts stolen. Banks are however obliged to immediately reimburse customers in the event of fraudulent transactions carried out without a code. But it seems that a legal vagueness persists on the question. The report, however, does not explain how the money was stolen – or what model of smartwatch we are talking about. However, risks associated with contactless payment have long been singled out.
Even if the code-less payment ceiling acts as a safeguard, fraud remains possible through various techniques. for example by requesting the NFC chip smartphone, smartwatch or bank card with a malicious device nearby. Or by copying the payment data transmitted to one terminal, to actually use it on another without the customer’s knowledge. Until then, this type of fraud seemed unlikely due to technical constraints: you have to be very close to a device configured for payments to achieve such an attack.
But the explosion in the number of cases seems to call for strengthening the security of contactless payment. Have you ever been a victim of fraud? Share your feedback in the comments.