M6, Sunday, January 13 at 9 pm, investigation
In the area of commercial aberrations, we already knew the food wastage or the planned obsolescence, two themes addressed in Capital, M6's news magazine, Sunday, January 13 at 9 pm The opening topic, however, is unpublished: Amazon organizes the massive destruction of its unsold. Nearly 300,000 new objects were thrown away in three months in his Châlons-en-Champagne warehouse, the smallest of the five established in France by the online sales giant - the others are in Montélimar, Orléans, Amiens and Lille . At the national level, this represents 3.2 million new manufactured objects thrown in 2018, according to estimates of elected CGT.
Boxes Playmobil, sold 36 euros on the site, Lego, diapers (31 euros), popcorn machines, all in their original packaging, put in the trash. The numbers are the excess of Amazon, became Monday, January 7, the most expensive company in the world: 300 million products available, 34 million items sold per day.
Guillaume Cahour, arrived at Capital in September 2018, conducted the survey. Everything started from an on-said, reported by Alma Dufour, a member of Friends of the Earth, in October 2018. Amazon destroy new products ... After verification, the company is contacted but refuses to answer. Two elders then testify, including Julie (face-down). "70% to 80% of what was discarded was salable," she says.
It lacks the proof by the image. A member of the team Capital So going to get hired in the warehouse Chalons. A journalistic process - infiltration - discussed. "I agree to this process, either when we are certain to deal with someone dishonest, or if direct access is impossible or if we know that we will have a completely biased demonstration if we come in open camera, Guillaume Cahour answers. Which was my case here. "
In question, the storage policy
In a hidden camera, therefore, the V-Return cell, for Vender Return, is located. The different stages of the chain of destruction are clarified. Amazon does not sell its products, or little, but those of its sellers. And to keep its delivery times, key to its success, it stores their products in its warehouses. The only problem is the unsold ones. "Only two options are offered to sellers: recover the goods or destroy them", complete Guillaume Cahour.
Amazon's storage billing system deters sellers from repatriating their unsold inventory
Amazon has, in fact, set up a system for billing such storage (26 euros / m3 initially, 500 euros / m3 after six months, 1,000 euros / m3 after a year) that it dissuades almost all sellers, implanted in an overwhelming majority in China, to repatriate their merchandise. With a simple click and for a ridiculous cost, they order en masse to Amazon to destroy it. This allows Amazon to take no responsibility for this mess.
" The Amazon system amplifies the overproduction, since its principle is to propose a plethoric offer, comments Guillaume Cahour. I'm not saying that buying or selling on Amazon is wrong. On the other hand, do sellers and buyers know the conditions? I think not. This report can awaken some form of responsibility. "
From there to harm the mastodon? "We have already read a number of disturbing elements about it. Amazon has reportedly rushed companies into bankruptcy, practiced tax optimization and brutality in its management. Nevertheless, it continues to progress. It's amazing. "
Capital. Report on Amazon by Guillaume Cahour (28 min).