Jeep Grand Cherokee 4xe Owners Report Software Glitches,โฃ Raisingโ Questions About Stellantis‘ EV Transition
November 23, 2025, 08:13:00 EST – โฃjeep Grand Cherokee 4xeโฃ plug-in โhybridโข owners are reporting widespread and persistentโข software issues, โranging from infotainment system failuresโ to critical safety feature malfunctions, sparking concerns about Stellantis’ ability to โคsuccessfully navigate the transition to electric vehicles. The problems, affecting vehicles costing upwards of $74,000, underscore theโค complexities of integrating advanced โขtechnology into modern automobiles and raise questions about quality control within the automaker.
The glitches, documented in numerous โonline โforums and directly with Stellantis dealerships, โคincludeโ unresponsive touchscreens, navigation system errors, problems with the vehicle’s 360-degree camera, and, most alarmingly, instancesโ of advancedโค driver-assistance systems โ(ADAS) activatingโ or deactivating โunexpectedly. Owners โreport repeated attempts to resolve the โฃissues through software updates โhave been unsuccessful, withโ some vehicles experiencing the same problemsโค after multiple visits to service centers. The situation highlights the vulnerability of software-dependent vehicles and the potential safety โrisks associated withโ unreliable technology.
the โJeep Grand Cherokee 4xe,launchedโข in 2022,is a key component of Stellantis’ strategy to offer a fully electrified lineup โbyโ 2030. The vehicle was โintended to โฃappealโ to environmentally conscious consumers while maintaining the Jeep brand’s โreputation โขfor off-road capability.Though, the ongoing software issues threaten to damage consumer confidence and potentiallyโ slow the adoption of โStellantis’ EV offerings.โ
“It’s โincrediblyโ frustrating,” said โขone Grand Cherokee 4xe owner โon a popular Jeep โฃforum.โฃ “I bought this vehicle expecting a premium experiance, and instead, I’m โconstantly dealing with a buggy infotainment system โคand โworrying about whether my safetyโข features willโ work when I need them.”
Stellantis has acknowledged theโข reportsโ and stated it is “aware of a limited โคnumber of customers experiencing software-related issues” with the Grandโฃ Cherokee โค4xe. โฃThe company โคmaintains itโ is working to address theโค problems with over-the-air updates and through dealership service. Though, the lack of a definitive fix andโฃ the continued reports of malfunctions are fueling โคowner dissatisfaction.
The issues with the Grand Cherokee 4xe comeโค as other automakers grapple with similar software challenges in their โEV and โhybrid models. The complexity of โฃmodern vehicle software, combined with the rapid pace of โadvancement, makes it โchallenging to ensure bug-free operation. This situation serves as โขa โcautionary tale for โฃStellantis โคand the broader automotive industry, emphasizing the need โขfor robust testing and quality control as they accelerate their transition to electric mobility.
