July 8th, 2025 – United States and South Africa – CRICKETS (Consortium for Robotic Integration, Copiers, Knowledge, Engineering, Technology & Service) proudly announces a strategic partnership with AfriBotics, a leading South African workplace solutions provider, to develop practical use cases for humanoid robotics within managed print, IT, and workflow environments.
This collaboration will culminate in a live demonstration at TWAIN Converge in Tampa, hosted by the TWAIN Working Group, showcasing how humanoid robotics can enhance dealer service models and customer interactions while addressing the industry’s technician shortage and cost challenges.
“We’re moving robotics out of the lab and into the dealer’s workflow,” said Art Post, Co-Founder of CRICKETS. “Our partnership with AfriBotics allows us to test, refine, and demonstrate humanoid robot use cases that reduce truck rolls, support automated parts delivery, and assist with in-field diagnostics.”
AfriBotics, known for its commitment to forward-looking service models, sees this partnership as a vital step in preparing for the next phase of customer-centric automation within Southern Africa’s workplace technology sector.
“This partnership with CRICKETS positions AfriBotics to lead in robotic service delivery while continuing to add value to our office technology clients,” said a spokesperson for AfriBotics. “It’s about practical steps toward service transformation.”
At TWAIN Converge in Tampa, CRICKETS and AfriBotics will demonstrate a humanoid robotics workflow proof-of-concept leveraging TWAIN’s secure, interoperable image capture framework. This will illustrate how dealers can integrate robots with scanning, capture, and document management workflows for true automation.
About CRICKETS
CRICKETS (Consortium for Robotic Integration, Copiers, Knowledge, Engineering, Technology & Service) was founded by Art Post, Greg Walters, and Kevin Neal to prepare the office technology and managed services industry for the era of humanoid robotics, building pathways for robots in service, delivery, and workflow support while equipping the channel for profitable integration.
Connect with CRICKETS:
LinkedIn: CRICKETS Global (https://www.linkedin.com/company/107708091)
www.CRICKETSUS.com
Contact: Art Post at apost@cricketsus.com
Source CRICKETS