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February 19, 2024 – Anyone who carelessly increases their transfer limit as part of a phishing attack and thereby enables online fraudsters to access their bank account is acting with gross negligence. He therefore has no right to have his financial institution credit his account with the money stolen by the fraudsters. The Frankfurt am Main Higher Regional Court decided this in a judgment of December 6, 2023 (3 U 3/23) published on Wednesday, thereby confirming a decision of the lower court.

In September 2021, a lawyer and tax advisor working in an international law firm received a text message that purportedly came from his savings bank. He was informed that his account had been restricted. He should register for a new procedure as part of online banking and follow a web link.

Fraudsters caused the transfer limit to be increased

Since the link contained the word Sparkasse and a telephone number that the financial institution had already used in the past to inform the customer about temporary closures following security incidents, he was not suspicious. So he followed the link.

The lawyer was then called by an alleged employee of the savings bank. This prompted him to do so by means of a so-called PushTAN and verification via facial recognition to temporarily increase the daily transfer limit from 10,000 euros to 50,000 euros.

Shortly afterwards, his account was debited with a transfer of 49,999.99 euros. An unknown male person was named as the recipient of the money.

After the injured party unsuccessfully requested that his financial institution credit the stolen amount back to his account, he filed a lawsuit with the Frankfurt regional court. However, this considered his claim to be just as unfounded as the higher regional court of the city on the Main, which dealt with the case in the second instance.

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Bank customer acted with gross negligence

After taking evidence, the judges were convinced that the plaintiff had not, as he claimed, confirmed something in his PushTAN app using facial recognition not just once, but several times. Because there was no other way for the perpetrator to transfer the almost 50,000 euros from his account given the sophisticated security system.

Furthermore, by confirming PushTANs at the caller’s request, the plaintiff violated his obligation to protect security features from unauthorized access and thus granted an unknown third party access to a personalized security feature.

In doing so, he effectively placed control of the authentication instrument in the hands of the caller. He therefore had to accept the accusation of having acted with gross negligence.

When the release request is requested, the account holder is generally shown which specific process, such as a transfer, requires authentication. The specific amount of the money transfer is also mentioned.

Known attack pattern phishing

“If a customer does not heed these clear instructions and gives approval without paying attention to the ad, this is not simply a negligent breach of duty,” explained the Higher Regional Court.

When using an app that is explicitly used to approve financial transactions, it must generally be clear to everyone that the ad must not only be acknowledged, but also thoroughly checked. This applies even more in the present case given the plaintiff’s professional qualifications.

In addition, customers of financial institutions have been warned about phishing attacks for years. Among other things, it should be noted that fraudsters give the impression that their message comes from a payment service provider. However, the links in such messages typically lead to fake websites.

After all of this, the plaintiff is now almost 50,000 euros poorer.

A decision has not yet been made regarding whether an appeal will be permitted

The judges saw no reason to allow an appeal against their decision to the Federal Court of Justice.

In the meantime, the plaintiff has defended himself against this with a non-admission complaint. The BGH has not yet decided on this.

2024-02-18 23:45:32
#Phishing #Lawyer #cheated #euros

January 23, 2024 – At its peak, a deductible brings a cost advantage of 42 percent and a workshop commitment of 36 percent on the annual vehicle premium. This is shown by an evaluation by Verivox.

Die Verivox GmbH examined the offerings of 70 motor vehicle insurance companies for savings opportunities for consumers. Around 400 fully comprehensive tariffs were evaluated.

A model customer was defined for the comparison. He is 45 years old, owns a one-year-old Golf VIII 1.5 TSI, lives in 12047 Berlin, drives 15,000 kilometers a year and is classified in no-claims class 14. Premiums were calculated for him with a deductible of 300 euros for fully comprehensive insurance and 150 euros for partial comprehensive insurance.

At peak savings of 42 percent are possible on vehicle insurance

Golf VIII (Image: Mathieu Brossais, CC BY-SA 4.0)

The result: According to the comparison portal, insured people pay up to 42 percent less on their annual vehicle premium if they decide on a deductible. On average, the premium costs fall by 28 percent for a fully comprehensive tariff with a deductible of 300 euros. The model customer pays an average of 450 euros less.

As a rule, a deductible pays off after just over a year without claims, according to the insurance broker. In fact, full cost coverage by the insurer is only advisable for insured parties who cause damage at least once a year.

Anyone who reduces their mileage by 5,000 kilometers to 10,000 kilometers can save an average of 16 percent or around 170 euros.

10,000 kilometers more cost a 30 percent surcharge

The risk of an accident increases with every kilometer. The premium also increases accordingly. According to the analysis, frequent drivers who drive 25,000 kilometers a year have to pay an average of 30 percent more than a driver who drives 15,000 kilometers a year.

A workshop bond brings a discount of up to 36 percent. On average, there is a twelve percent discount (130 euros) on the vehicle insurance premium.

On average, insured people receive a further six percent or 89 euros discount if they switch from monthly to annual payment.

In individual cases the surcharges can even be up to 491 euros. If you pay quarterly or semi-annually, drivers leave an average discount of six or four percent. Conversely, an insurer discounts monthly payments by up to 22 percent and quarterly payments by up to 24 percent.

2024-01-22 23:06:02
#Verivox #great #savings #potential #motor #vehicle #insurance

8.1.2024

Die Compass Group AG has the end of December Seeback Consulting & Investment Company mbH including their insurance broker subsidiary ZVO GmbH as well as a participation in the One2marketing GmbH accepted. The contractual partners have agreed not to disclose the modalities.

“The takeover expands our existing business to include the lucrative dental insurance market and also creates synergies with existing business areas. One2marketing GmbH in particular will be an important building block for the further growth of the Kompass Group and its partners,” says Kompass boss Matthias Schmidt.

Board of Kompass Group AG, from left: CSO Marcus Renziehausen, CEO Matthias Schmidt, CFO Sandro Scheffler, COO René Fuchs (Image: Kompass)

ZVO managing director Daniel Seeger comments: “As a leading driver of consolidation in German insurance sales, the Kompass Group offers us optimal conditions.” one2marketing is an online marketing agency and specializes in the business of customer inquiries (leads). It was announced that the entire holding company recently achieved sales in the mid-single-digit million range.

Daniel Seeger (Image: ZVO)

According to its own information, the Kompass Group has more than 100,000 customers. The One2marketing GmbH In the future, I will support the marketing of all business areas and drive the organic growth of the group of companies. The growth course should be continued “even more aggressively in 2024”.

2024-01-07 23:05:08
#Kompass #Group #acquires #additional #companies

2023-11-27 23:47:19
#Motor #vehicle #insurance #Stiftung #Warentest #offers #individual #tariff #comparisons

2023-11-08 23:02:15
#Slight #decline #insolvencies #credit #insurance #sectors