World’s โฃworst โขAirlines Ranked: Hungarian Carrier Wizz โAir Makes the List
BUDAPEST, Hungary – Aโ new โขranking โreveals the airlinesโ passengers love to hate, with American Airlines topping โthe โขlist based on dissatisfaction. The survey, detailed by Startlap.hu, analyzed passengerโข ratings, incident reports, and complaint volumes to identify the carriers with โthe most unhappy customers.
Americanโข Airlines received a passenger rating โคofโค 2.9/10 and a dissatisfaction index of 56,alongside 11 major incidents. Frontier Airlines followed closely in second placeโค with a 2.0 rating and tens of millions โof dissatisfied passengers annually, coupled with five major operational failures. United Airlines landed โคin third (3.3 rating)โข due to a high volume of โขcustomer service complaints.
Rounding out the top ten are: Air France (fourth, 11 major โincidents, baggage issues), โฃRyanair โฃ(fifth, 2.8 rating, criticized serviceโ model), Air Asia (sixth, barely exceeding 2.8 satisfaction), Aeromexico (seventh, 3.0 rating, six major incidents), Scandinavian Airlines (SAS) (eighth, complaintsโ despite reputation for precision), Wizz Air (ninth, approximately 3.0โข rating, frequent delays and customer โคservice issues), and โBritish Airways (tenth, lost โขluggage โขand over tenโ operational errors).
“Passengers cannot be impressed just by low ticket prices,” the report states, noting that prestige alone doesn’t guarantee a smooth travel experience. Common complaints across allโ airlines include delays, cancellations, baggage damage, and poor customerโข service. The report advises travelers to review incident records โand passengerโค reviews before booking.
