Jeep Grand Cherokee 4xe Owners Report Software Glitches,⁣ Raising​ Questions About Stellantis‘ EV Transition

November 23, 2025, 08:13:00 EST – ⁣jeep Grand Cherokee 4xe⁣ plug-in ‍hybrid⁢ owners are reporting widespread and persistent⁢ software issues, ‍ranging from infotainment system failures‍ to critical safety feature malfunctions, sparking concerns about Stellantis’ ability to ⁤successfully navigate the transition to electric vehicles. The problems, affecting vehicles costing upwards of $74,000, underscore the⁤ complexities of integrating advanced ⁢technology into modern automobiles and raise questions about quality control within the automaker.

The glitches, documented in numerous ‍online ​forums and directly with Stellantis dealerships, ⁤include‍ unresponsive touchscreens, navigation system errors, problems with the vehicle’s 360-degree camera, and, most alarmingly, instances‌ of advanced⁤ driver-assistance systems ‌(ADAS) activating‌ or deactivating ‌unexpectedly. Owners ‌report repeated attempts to resolve the ⁣issues through software updates ‌have been unsuccessful, with‌ some vehicles experiencing the same problems⁤ after multiple visits to service centers. The situation highlights the vulnerability of software-dependent vehicles and the potential safety ‌risks associated with​ unreliable technology.

the ​Jeep Grand Cherokee 4xe,launched⁢ in 2022,is a key component of Stellantis’ strategy to offer a fully electrified lineup ‍by​ 2030. The vehicle was ​intended to ⁣appeal‍ to environmentally conscious consumers while maintaining the Jeep brand’s ‌reputation ⁢for off-road capability.Though, the ongoing software issues threaten to damage consumer confidence and potentially​ slow the adoption of ‌Stellantis’ EV offerings.‌

“It’s ‌incredibly‌ frustrating,” said ⁢one Grand Cherokee 4xe owner ​on a popular Jeep ⁣forum.⁣ “I bought this vehicle expecting a premium experiance, and instead, I’m ‍constantly dealing with a buggy infotainment system ⁤and ​worrying about whether my safety⁢ features will‌ work when I need them.”

Stellantis has acknowledged the⁢ reports‍ and stated it is “aware of a limited ⁤number of customers experiencing software-related issues” with the Grand⁣ Cherokee ⁤4xe. ⁣The company ⁤maintains it‌ is working to address the⁤ problems with over-the-air updates and through dealership service. Though, the lack of a definitive fix and⁣ the continued reports of malfunctions are fueling ⁤owner dissatisfaction.

The issues with the Grand Cherokee 4xe come⁤ as other automakers grapple with similar software challenges in their ‌EV and ​hybrid models. The complexity of ⁣modern vehicle software, combined with the rapid pace of ‍advancement, makes it ‌challenging to ensure bug-free operation. This situation serves as ⁢a ‍cautionary tale for ⁣Stellantis ⁤and the broader automotive industry, emphasizing the need ⁢for robust testing and quality control as they accelerate their transition to electric mobility.