Bermuda Mobile & Internet Providers Face Price Cuts Under New Regulations
HAMILTON, Bermuda – Bermuda’s Regulatory Authority (RA) has implemented new rules forcing mobile phone and internet service providers to offer more affordable pricing and greater adaptability for customers, a move welcomed by newcomer Paradise Mobile as a validation of its consumer-focused approach. The regulations, stemming from a comprehensive Electronic Communications Market Review, aim to address Bermuda’s historically high costs for broadband and mobile services.
The RA’s determination targets incumbent providers, seeking to correct “anti-consumer practices.” While details of the specific price cuts are outlined in the full Electronic Communications Market Review, the overarching goal is to increase competition and reduce the financial burden on residents.
Paradise Mobile launched its “Break Free” campaign in September 2025, offering up to $1,000 in credits to customers seeking to exit contracts with other providers. CEO Sam Tabbara stated the initiative was designed to provide “true freedom, price certainty and clarity.”
Brett Corday, Paradise Mobile’s chief revenue officer, emphasized the new rules validate their business model. “At Paradise, freedom isn’t regulated – it’s built in,” Corday told The Royal Gazette. “These new RA rules are aimed squarely at the incumbents, which says everything about the anti-consumer practices they were designed to fix.” Paradise Mobile operates without contracts, penalties, or “gimmicks,” automatically extending price reductions to all customers.
The company indicated further announcements are forthcoming, promising “something locals won’t want to miss out on.”
Digicel declined to comment on the new regulations when contacted by The Royal Gazette. OneComm did not respond to requests for comment.
The complete Electronic Communications Market Review is available as a PDF: https://rgb-prod-public-pdfs.s3.us-east-2.amazonaws.com/RoCbaaE3bTPdjrtf_Cy3ms0F-cQ.pdf