AI Divide at Work: Skeptics Driven by Obligation, Realists Seeing Results
London, UK - A new study reveals a significant gap in how companies are adopting artificial intelligence, with “skeptic” leaders pushing AI use out of perceived obligation while “realist” leaders are fostering experimentation and realizing tangible benefits. The findings highlight the critical role of organizational culture and preparation in triumphant AI implementation.
According to the research,84% of leaders identified as skeptics are encouraging AI adoption simply because they feel they should,rather than due to demonstrated value. Despite this,spending on AI initiatives remains significant,with over a third of companies investing between £1m and £10m in the past year.Though, this investment is hampered by pressure and a lack of training – 59% of employees report receiving no formal AI education.
In contrast, organizations lead by “realists” prioritize experimentation, provide adequate training, and meticulously measure outcomes. These companies are reporting improvements in work quality, time efficiency, and overall output as a direct result of AI integration.
The study also points to a stark difference in perceived risk.Ethical concerns – including plagiarism,bias,and AI “hallucinations” - are substantially less prevalent among realists (37%) compared to skeptics (74%). Realist-led organizations also spend less time correcting AI outputs, indicating stronger guidance and support systems.
These findings echo recent claims from MIT that 95% of generative AI pilots are failing, reinforcing the idea that organizational culture is a decisive factor in AI success.
The rapid proliferation of AI tools is exacerbating the divide. seventy-four percent of skeptics report feeling overwhelmed by the sheer volume of new tools, while realists maintain confidence in AI’s overall value.
“The contrast between leaders who are confident in their association’s AI journey and those grappling with poor outcomes, rushed implementations, and a reluctant workforce is stark,” said Jon Mort, CTO of The Adaptavist Group. “To unlock AI’s true value, organizations must be fast to experiment but take time to thoughtfully roll out by investing in training and creating an habitat where both people and technology can thrive.”
