Artificial Intelligence Ascends: AI Transforms Charlotte
Charlotte – May 9, 2024 – Artificial intelligence is experiencing rapid growth across several sectors in Charlotte, North Carolina. From education and healthcare to finance and retail, Charlotte’s major industries are being significantly impacted by the rise of this technology. The city is witnessing AI’s influence through various initiatives. Experts say these developments point to continuing expansion in this burgeoning field, offering a glimpse into the future of the Queen City.
Artificial Intelligence Ascends: How AI is Transforming Charlotte’s Key Sectors
Artificial intelligence is rapidly permeating various industries in Charlotte, North Carolina, offering support, fostering innovation, and creating new career opportunities. From education and healthcare to finance and retail,AI’s influence is becoming increasingly pronounced.
Research and Education
The University of North Carolina at Charlotte (UNC Charlotte) is positioning itself as a hub for AI research. The Charlotte AI Institute has launched several initiatives, including the AI4Health Centre and the Center for Trustworthy AI Through Model Risk Management (TAIMingAI). These centers are dedicated to exploring the future of AI in healthcare and promoting the ethical application of AI technologies.
Healthcare and Medical AI
Charlotte’s healthcare sector is embracing AI to enhance patient care and streamline operations.
- Atrium Health: Atrium Health is the first health system in the U.S. to deploy an AI tool designed to automate clinical documentation during patient visits. The healthcare system has also partnered with IRCAD North America and Siemens Healthineers to advance surgical AI technologies, including robotics and simulation training.
- Novant Health: Novant Health has launched its Institute of Innovation & AI, utilizing platforms like Viz.ai and HeartFlow to aid in diagnosing strokes and cardiac conditions.
Finance
As a major banking center, Charlotte’s financial institutions are leveraging AI to improve customer service and operational efficiency.
- Truist Bank: Truist Bank introduced
Truist Assist,
an AI-driven virtual assistant available on its mobile app and website, capable of handling over 200 customer inquiries. - Bank of America: Bank of America launched Erica, the first widely-adopted AI-driven virtual financial assistant, in 2018. As then,Erica has interacted with more than 20 million clients.
Sports and Shopping
AI is also making inroads into the retail and sports industries in and around Charlotte.
- Lowe’s: Mooresville-based Lowe’s has implemented security robots in some of its charlotte-area stores for surveillance and theft prevention.
- Charlotte Hornets: The Charlotte Hornets have partnered with the AI platform Meetkai to launch the NBA’s first virtual team store, allowing fans to shop in a 3D environment.
Robots and Automation
Charlotte-based companies are at the forefront of developing AI-integrated robots for various applications.
- Lucid Bots: Lucid Bots specializes in AI-integrated robots designed for tasks such as power-washing and floor cleaning.
- sandstar AI: SandStar AI focuses on improving autonomous checkouts and smarter kiosks, with their technology being used by over 20 Fortune 500 companies.
Frequently asked Questions (FAQ)
Did You Know?
AI is not just for big corporations. Small businesses in Charlotte are also starting to use AI tools for marketing, customer service, and data analysis.
