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A.D.A.M. Launches Redesigned Cloud-Based SmartCare Patient Education Platform

A.D.A.M. Launches Redesigned Cloud-Based SmartCare Patient Education Platform

November 10, 2026 Rachel Kim – Technology Editor Technology

A.D.A.M. Patient Education Solutions launched a redesigned version of its SmartCare platform on November 10, 2026, moving the clinical tool to a cloud-hosted infrastructure, PRNewswire reported.

The Tech TL;DR:

  • Cloud-hosted migration handles updates centrally to reduce local maintenance for customers.
  • Features HL7 Infobutton, FHIR APIs, and single sign-on to connect directly with electronic health records.
  • Provides a library of more than 4,500 evidence-based articles in English and Spanish alongside condition-specific videos.

The updated software runs on cloud-hosted technology designed to minimize local maintenance requirements for customers. Built-in support for HL7 Infobuttons, FHIR APIs, and single sign-on (SSO) protocols allows the platform to integrate with electronic health records (EHRs), enterprise platforms, and health plan systems.

The system is already built into eClinicalWorks (eCW), where more than 1,000 organizations use it at the point of care, according to PRNewswire.

The redesign focuses on streamlining three primary tasks: finding materials quickly, explaining conditions clearly, and sharing resources simply. Enhanced search, filtering tools, and favorites lists allow clinicians to locate relevant education in fewer clicks.

A.D.A.M. Launches Redesigned Cloud-Based SmartCare Patient Education Platform
Photo: morningstar.com

Patients get plain-language education, plus condition-specific videos they can watch in a patient portal. Clinicians can also print materials containing QR codes that open interactive versions directly on mobile devices.

“Patient education only helps if clinicians can deliver it in the moment,” said Mary Beth Titsworth, vice president of health content at A.D.A.M. “With the redesigned SmartCare, a clinician can find what a patient needs, share it in a few clicks and get back to the visit.”

Moving to an API-first framework prepares the content library for integration with emerging artificial intelligence models and enterprise partners, according to Gagan Sethi, CEO of Ebix.

“Moving SmartCare to a API-first foundation lets us take that library to new AI models, EHRs, health plans and enterprise partners without rebuilding it each time,” said Gagan Sethi, CEO of Ebix. Gagan Sethi

Organizations interested in adding SmartCare can request a demo or discuss integration options by visiting www.adam.com/smartcare-announcement.

A.D.A.M. A.D.A.M. functions as a globally deployed patient education library featuring extensive clinical topics, structured metadata, and medically accurate illustrations utilized across healthcare and digital platforms. Oakstone CME provides accredited continuing medical education created to satisfy medical board certification requirements while promoting lifelong learning and clinical excellence.

Ebix operates artificial intelligence-driven, application programming interface-first digital marketplaces facilitating commerce across insurance, fintech, and health sectors globally. Through its services division, Ebix provides solutions in payments, foreign exchange, travel, and education under established global brands.

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