Peloton Recalls Over 800,000 exercise Bikes Due to Seat Post Hazard
WASHINGTON D.C. – Peloton has voluntarily recalled more than 800,000 of its original Peloton bikes after receiving 24 reports of seat posts breaking during use, resulting in injuries including leg fractures, bruises, and lacerations, according to a notice issued by the U.S. Consumer Product Safety Commission (CPSC) on November 15, 2023. The recall affects Peloton bikes originally released in 2018 and sold through may 2023.
The issue centers around the bike’s seat post and saddle connection. Peloton has steadfast that the seat post can detach while in use, posing a fall hazard to riders. This recall impacts approximately 803,000 units sold in the United States and 62,500 units sold in Canada.The CPSC urges consumers to immediately stop using the recalled bikes and contact Peloton for a repair.
this recall comes as Peloton navigates a period of restructuring and shifting market demands.Once a fitness industry darling,the company has faced challenges including declining sales and increased competition. The seat post issue adds another layer of complexity for the brand, potentially impacting consumer trust and requiring significant logistical efforts to address the widespread recall.
Peloton is offering a free repair to eligible owners. Consumers can visit https://www.onepeloton.com/recall to determine if their bike is affected and schedule a repair through Peloton’s service team. Peloton is also contacting registered owners directly. The CPSC advises that consumers should not attempt to self-repair the seat post.
The recalled bikes were sold at Peloton stores and online at www.onepeloton.com from January 2018 through May 2023 for between $1,495 and $1,995.The model can be identified by the presence of a non-tapered seat post.Peloton’s newer Bike+ model is not affected by this recall.
NBC News reporter Harry rabinowitz, who covers technology and fitness, noted that he checked recalled information from Peloton and the US Consumer Product Safety Commission for this report, and recommended alternatives covered on NBC Select. He has previously covered recalls for brands like Amazon and Bowflex.
